Restart - Mobile Banking App

I really liked the English courses provided by Re start bank for refugees from Ukraine. During my studies, I have significantly raised my level of knowledge of the English language. It is a pity that the courses are over, I would love to learn more.

I like the bank but the flaws it’s the depositing a check into your account it takes 8 days and I still can’t use my debit when my money became available I’m guess they strict because I receive an text as soon as I made a purchase making sure it wasn’t an fraud transaction I responded it was me and it said wait 1-2 minutes I waited 4 hours before using my card again but this time I went to atm to withdraw my funds, it still won’t approve my transactions it’s frustrating because i can’t call nobody I can only chat which it takes some time for them to reply and when they do they can’t resolve the issue right away they have to send the issue to some higher up which it’s confusing because my debit card still active, I still can log in into my account just can’t get my money off or make purchases I’m scared to transfer money because I seen a review saying a person got they account closed. I’m just hoping they not scamming me

The app doesn’t work correctly it not allowing me to add my bank get an error message every time and the bank account that I do have added it gives me an error message when I try to transfer money into the re:start account so I’m just thinking about closing the account because this has been going on for months and I reached out to customer support but wasn’t much help they suggested that I add the re:start account to my banking app so I’m like what’s the point of using this app because if I do money in this account if I will have to use other apps just to transfer money in and out