TripShot

Microsoft please stop using Tripshot. What a horrendous route that tripshot generates! Cab will pick me up from my home that’s a mile away in MTV, from the MTV office, take me 4 miles to Sunnyvale, bring me back the same route back to the intersection where I live and then to the office. So a rider boards the cab, is driven away from work by 4 miles opposite direction? While the route could have been such that cab picks me while returning from Sunnyvale, rather than tug me along from the city where I and my workplace is to another city and back. Been reporting this for 2 years and always surprised at this routing algorithm that’s just non-sensical. We fear AI will take our jobs but these archaic algorithms could really use AI help or apps that have more logical routing algorithms will replace such apps sooner or later. This, after all these years of giving this detailed a feedback! I don’t think anyone even looks at this feedback, let me may be review on the app store!

Search results highlight the most convoluted possible routes. Hey y’all, if there are buses that go directly from my bus stop to my destination, I want to know about those. I don’t really care that I also have the option to walk 15 minutes to another stop, then take three separate buses to get to my destination. (I am not exaggerating - this is the top result of my search.) I also don’t want a result for every bus stop on a given line within a mile radius. I picked a stop. That’s the one I want to board at. Also, if a route involves walking to stop, it isn’t clear if the start time is when I start walking, or when I get on the bus. I honestly cannot find this information. In other words, this app spectacularly fails to deliver the most basic functionality. Doesn’t help that two buses never materialized and I ended up standing outside for 45 minutes, but even if that part isn’t TripShot’s fault, I still give the app 1 star. Another reviewer described this app as a constant uphill battle. I couldn’t have said it better. Can we ditch TripShot and use Transit instead?

I really enjoy tripshot- we use it for our company shuttles, and it’s so helpful to have this information at my fingertips to see where shuttles are- when they will be arriving, various stops, etc. I live within distance of a few of our different routes, so it’s especially handy for switching between timetables if I miss the shuttle I was intending to take. I like the UI and the different route/departure information the best!