The District Detroit

You have to link multiple apps to this one app. Not interface friendly. Have to tap multiple times on an icon to get it to register. Nothing to notify you that it’s loading. Can’t transfer tickets to your Wallet. Have to be logged in to third party apps to view tickets to your event. Very confusing layout. They are trying to make it a one stop shop app for everything downtown which is great but they need a ton of improvements to make it more efficient. The only reason I use this app is because I HAVE to.

The App is really nice and I love the ability to buy parking ahead of time. However, there needs to be a feature to buy a handicap spot. I'm going to an event with a friend who is in a wheelchair and I need to be able to guarantee a wheelchair accessible spot when I buy parking.

The ticket sale function doesn’t work. The navigation bar floats over the tickets so you cannot select certain options. When I emailed about the issue I was told I could use a computer to sell tickets which defeats the purpose of having an app. It would be nice to filter restaurants by venue instead of seeing a long list. Also it would be nice to have links to menus for restaurants that have them instead of having to leave the app and do a google search. The app could be great but there are a lot of intuitive functions that are currently missing. Overall the user experience is lacking and their customer service stinks.