App Profile: MyGuardianAlarm

Asharpy125

Rating: 5/5

This app is awesome. And the more toys you put on your system, the better it gets! I love the notifications I can set up so I know what’s going on at my home at all times!

Breached customer

Rating: 1/5

I’ve had Guardian since July of 2022 of last year. In almost 1 year I’ve had over 8 service calls with technicians that are in training show up. Don’t know how to log into the administration settings in the panel says they have to come back just absolute amateur work on a security system that is designed to protect and notify you of intruders breaking into your home. I’ve had people break in my home numerous times with complete access to my security system. Every camera has been compromised due to lack of encryption and prevention of infrared jammers, as well as other devices that jam cameras, and bring down your Wi-Fi protection. Each panel is easy to log into, if you are not in administrator, all it takes is taking the panel off and opening it up. I’ve had the alarm go off numerous times without Guardian contacting me or the police arriving. This company is absolutely horrible for security and protection of your home.

Paper boy, 99

Rating: 3/5

We have had this app for two years, and I’ve generally appreciated its features. However, the latest update has made the microphone related buttons, three of them, completely inaccessible to us because we use the VoiceOver screen reader. We cannot only not hear any labels on the buttons, but when we tap the buttons, they do absolutely nothing. Therefore, it forces us to open the door to talk to strangers rather than talk to them through the microphone. B That obviously does not help our safety in the house. It puts us in jeopardy.