Check the acquisition promise
Read the store headline, screenshots and description. What problem is the app promising to solve?
Study the storefront ↗StubHub · iOS
Explore the ad evidence, study the storefront, and build your next acquisition hypothesis.
01 / Creative research
Read the store headline, screenshots and description. What problem is the app promising to solve?
Study the storefront ↗Explore apps with direct store-link matches. Compare their hooks and formats without assuming the same approach works here.
Browse observed advertisers ↗Store rankings and revenue estimates describe market context. They do not establish ad spend, conversions or ROAS.
Review the market context ↗02 / Storefront & product
Study the product story and store experience behind the acquisition funnel.
03 / Market context
Keep revenue, downloads and store rankings separate from advertising performance.
The support for stubhub were brilliant. I had some tickets to see arsenal and the seller could not fulfill the order, so support substituted my tickets and found me replacement seats quickly. Gotta say they were great and will buy with them again.
Absolutely fantastic customer service. Helpful, enthusiastic and interested. I can’t thank you enough for making everything so straightforward.
Was thrilled when my tickets sold on Stubhub and received my funds six days after the gig. Some things worked better on the app and others using my laptop. For instance, I only seemed able to upload my ticket pdf with my laptop. Also found it worrying that the sold tickets area still showed “upload tickets” after I had successfully done so. Another improvement would be allowing sellers to add important pre-show info to the listing which would be forwarded to the buyer. I received useful information, including a slightly later starting time, from the venue and wanted my buyer to know. Overall a good experience though and grateful to StubHub for helping me sell my seats!
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