SCU Credit Union Online

Have been using this bank for a while hasnt been too bad until the day i misplaced my debit card, thinking i could just lock it throught the app like every other banking app i was terribly mistakened when i thought i did find the feature after 20 minutes of looking through the most confusing settings i found a way to access my card through the alerts section i then pressed “manage card authorization” the app then told me after PRESSING THE OPTION THAT WAS GIVEN TO ME tells me thats i dont have ??permission?? to view the page then i called the bank to see if there was an option to lock it over the phone then it the automated voice told me to download “card vallet” opened the app felt sketchy as soon as I as opened it then went on to put in my card information and bank information just to be told that everything im putting in is wrong(all info coming straight from the actual banking app)but after backing out the app and coming back shows me that it recognized the bank because the design of the card was shown like i logged in successfully already

I love my app. I can bank on the run with my busy schedule and 3 kids! I can deposit checks so easily!! And making a payment is just a touch of a button. I'm so happy our bank offers this! I've convinced others who bank there to do the same!

I have been hospitalized since February 16th til March 21st with 2 surgery’s and now am home with iv antibiotics with a rare life threatening blood disease , when the bank changed its structure of checking account I became confused sending my Kohls credit card $1,200 and truck payment $5 . Ingred has worked with me and my husband to make it right . She has devoted a lot of hands on 1:1 from my hospital bed she has made me feel secure when I’m fighting for my life she has worked many hours with me no matter what else she has taken on she gave me a personal touch that I cannot ever explain in a review she is a precious employee that makes your bank stand out for exceptional customer care