Poplin: Laundry Service

y service and after using this service, I AM HOOKED! I have four boys, all under 6, one being a newborn. I have an IPhone and downloaded the application and it was super easy to use the platform and start the service. Once I put in an order to have someone to come and do my laundry, I received communication from the person who chose to do the service for me. She was super friendly and told me an estimate of when she would be coming. She came and picked up my items and was just super sweet. She did my laundry SO FAST, and I have sensitive skin(it gives you the option of choosing what type of soap to be used on your clothes🫶🏽) ! She brought it back a day and a half later, ALL FOLDED!!! I’m HOOKED, because if I decided to do my own laundry it would probably stay in a basket in my room clean, but not folded or put away. On top of the awesome customer service, the cost is incredibly worthy of all that you get! Now that I found this service, I will never wash my own clothes again, why would I ? The time is saved, the couple of dollars I spent, SOLD ME. I’m so happy I found this service. The amount of stress taken off of me has made me so grateful and happy. Being a mother to four boys is already hard enough, I do not want to add the stress of laundry to my load of things to do for the day. Thank you SUDSHARE!! Charisse Chase

My first experience , and am not reviewing Janay, who is very sweet and obviously aaare of the major App deficiency . Again, this is an App related review . On July 13th all went well to set up and order , and from Janay having trouble with finding my place , to arriving , then my attempt to contact 2 minutes after she picked up , the App’s real time notices appeared on my phone , then vanished into cyberspace , with no way to respond , much less less find in the App , my messages , or any platform available .Messages literally were communicated perfectly, with no programmed acknowledgement available to the customer to use . When Janay eventually found me , she seemed to reply before I asked about it ? This can be fixed . But what a creative , entrepreneurial platform to help thousands start their own platform driven business, with possible merging with a Uber type ride & food delivery business . Have been a start up advisor , and former lecturer at Emory University in Atlanta . Served as a board member on SE Regional Board of SBA 40 years ago . Founded a 3PL software company in 2017 . This is basically goods , services, and payment interface , on a user friendly platform . Almost got it , pay your sudsters more until you fix the App . Apologist for an App , is not in job description . Not critic here , my attempt to help make better .

The Uber of laundry service! You place an order and it is assigned to a Sudster (washer) you do not get to pick the Sudster, you can request a preferred Sudster, but only after you have had an order with them. My first two experiences with using SudShare were less then ideal. The Sudsters did not communicate well, were late, and did not follow my instructions. When I left my feedback on the order the system automatically blocks that Sudster from accepting future orders. I received an email from customer service in less than an hour, they provided an appropriate credit to my account both times. Asked additional questions and stated that they would communicate the feedback to the Sudster. My third Sudster is a winner! She has been prompt, communicative and washes the clothes the way I ask. After the frustration of my first two Sudsters I am glad to have found a Sudster that meet my expectations! The prompt customer service and dedication to improvement is what led me to continue to try with SudShare. Sending off your literal dirty laundry to a stranger feels very personal, SudShare has delivered a system that allows this process to go smoothly, and if it doesn’t they are committed to making it right! We use SudShare currently for our 4 kids clothing. They are not quite old enough to wash the clothing them selves but they can sort it and put it away. So they do, and SudShare takes care of the washing! Less stress for mom, more responsibility for the kids! Win - win!