Rinse | Laundry & Dry Cleaning

After a very overwhelming month of travel, sickness, and long workdays the mountain of laundry felt too overwhelming and I learned our usual emergency service no longer serviced our address. Rinse popped up first with great reviews so I thought why not. They make it realllllyyyy hard for you to ever consider using a different service. Scheduling pickup was seamless followed with helpful texts and emails, pickup person followed instructions perfectly, and I got updates regularly which made me feel confident that this company was the real deal. Then the delivery blew me away. Laundry was delivered in high quality duffels with sturdy name tags and QR codes making me trust they have a good process for keeping orders efficient and won’t lose any of my favorite clothing items. Then… the app. The app is seamless, super helpful user interface with all the info you need. So… my partner and I rearranged our budget because sending laundry with them makes such a meaningful improvement in our quality of life. Subscription service based on price per bag instead of price per pound is really what sold me. Anyways… I don’t usually leave reviews but this one felt like a need to write. Thank you Rinse team!

I’ve been using Rinse for a few years, since my neighborhood dry cleaners shut down (pre-pandemic). I use them for dry cleaning, sewing buttons back on, sewing up tears, and laundering big bulky things that my little Bosch stacked washer/dryer can’t handle. And for everything else when my washing machine is on the fritz. The app works flawlessly and I’ve never had a problem with any courier or item of clothing. I give a $5 tip when they pick up and when they drop off, so that makes the whole venture even pricier for me, but it’s worth it. They also have a special-handling service for stain removal but they’ve never been able to remove any of the stains I’ve sent them after trying to remove the stains myself. One time I thought I had given them a garment and they didn’t return it. They gave me a credit. Then I found the garment a few days later and made them reverse the credit. Great service overall.

I hate doing laundry, in fact it’s the only household chore I truly despise. Dealing with dry cleaning was also a pain… until I found Rinse. I don’t know where they send their clothes to be cleaned (and I don’t care), for all I know it could be a fairy land, but all I know is that they come back looking great and with no effort on my part. The work I have to put into this is as basic as tossing my clothes into the very fancy Rinse bag (which is already. A natural thing anyway) and then grab that bag and toss it outside my front door. The really gruesome part of this process is having to press all those five virtual buttons on my phone to schedule the pick-up, truly an exhausting process! In case you couldn’t tell, I was joking, but the fact remains that compared with the Herculean task that laundry used to be, Rinse’s solution is a total breeze. Their valets come right to my front door to pick up the bag and then they drop off at a super convenient time , again right to my door. Their prices are fair and the app is well built, what more can I say if you aren’t sold on this yet?