App Profile: Laundryheap: On-Demand Laundry
Android / Games / Puzzles
Laundryheap: On-Demand Laundry
Installs:
Rating:
4.46
Total Reviews:
2.73k
Top Countries:
GB, AE, SG
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Laundryheap: On-Demand Laundry
GeorgyPorgyPudding&Pie
Rating: 5/5
Nice. Reliable and perfectly timed along with some other dry cleaning items in through LaundryHeap—- and return it within a day or two. The drawbacks getting acquainted with the service is that the dirty laundry must be bagged in the blue bags provided and tagged, with your name and order number. Plus, it must be brought out to the driver for the pickup— this part is really what drives either giving a tip or not. It would be nicer surely, if they went up to the apartment to bring it downstairs to load it into their vehicle. And vice-versa bringing the clean laundry to me from downstairs … it’s still self-service in ways too. And having to wait on the drivers in the cold loading and unloading the bagged laundry—well it’s a chore too. Sometimes however appreciated the great lengths the drivers go through is tough enough and everyone deserves credit of course for the work they do. But, it’s an expense. No doorman or concierge in a condo here, yet still a great service provider for laundry when I cannot make it over into Brooklyn to have it done by the regular Laundry Servicers I love the most. Great though— on short notice and the turnaround times nonetheless is really spot-on.
Miami Beach 007
Rating: 2/5
I’ve used the service for a month now. First time was great, but I later noticed the et charged me over $110 for what I thought was two loads- and they charged that almost every time. On about 5 occasions they have not picked up or delivered the day the promised- missing by a few days. St first u was impressed the app says they can pick up and deliver the same day. They can’t. You are lucky if you get it the next day. One driver said it was a wrong address for pickup, but it wasn’t- they had picked up several times and did it try to call or come back when I get a message and contacted. For returns they just push it back until it suits them with no urgency. Still it’s convenient, and easier than trying another app right now, but I plan to. No problem with the laundry itself… just pick up and delivery and communication . They really do not seem to care, and but there app notifies you when the driver is near, which he wasn’t when he missed the pick up and said the wrong address was in the system, that. Worked before fine and was still correct.
CoconutsTheKillers
Rating: 1/5
Beware… if you have an issue with them you will not get a resolution. They lost my clothes and did nothing to resolve the issue.
Background: I’m in London, England for work and the end of week 1 of a two week trip, I needed my clothes cleaned. I google places and Laundryheap came up and their prices seemed more reasonable than the hotel so decided to give them a try. They pick them up from the hotel on a Friday and we’re suppose to have them back in 24hrs. Well Saturday I get an update it will be Sunday. Sunday comes and goes and I decide to reach out that night they explain they will look into what happened and get back to me on Monday. Monday comes and they informed me they misplaced my clothes and to give them 24 - 48 hours to resolve. Needless to say I was furious and began responding with inquiries on next steps and how this is unacceptable… they followed up everyday with give them 24 - 48 hours. Well I go back to the States on Friday and they still haven’t resolve any nor refunded the charge for work they never completed. At this point there is not much I can do, but if anyone ever does a lawsuit and needs me to join in. I’m there! Personal opinion find another company with better customer appreciation.
About Laundryheap: On-Demand Laundry
Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.
Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.
Services
• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*
How It Works
1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking
Location Availability
• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Saudi Arabia - Riyadh, Jeddah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
• Peru - Lima
Frequently Asked Questions
• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.
• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.
• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.
• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.
• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.
Services
• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*
How It Works
1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking
Location Availability
• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Saudi Arabia - Riyadh, Jeddah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
• Peru - Lima
Frequently Asked Questions
• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.
• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.
• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.
• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.
• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
File size: 142525440
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOEELVNIPYKHMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW
Minimum OS version: 15.1
Release Date: 1442678078000
Published by Laundryheap
Website url: https://www.laundryheap.com/
Publisher country: United Kingdom
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