PocketRx - Refill Medications

I appreciate the ability to edit my own prescriptions and what not, however, I’ve noticed that 75 to 80% of the time I get an error message saying that whatever detail that I’m trying to update unable to save the changes. I’m repeatedly having to close out the app and reopen it over and over in the hopes that each time will successfully save the changes made. The refill feature is extremely lackluster because it doesn’t show any kind of available refills. It just says refill like you have one waiting to be filled. This is caused multiple instances of miscommunication between me, my medical provider and my pharmacist. If it weren’t for the fact that my pharmacist always special my stock of particular medications, I would have gone back to Walgreens or any other pharmacy due to all of the above reasons. I also feel that there should be a feature that allows me to send messages to my pharmacy in order to ask questions about my prescriptions or what have you without having to call. Almost all of the main chain pharmacies have that feature. If Pocket Pharmacy doesn’t work out the numerous bugs and improve current features, at the very least… I’ll be forced to have to make the decision to change back to one of the many other pharmacy options that have nearly perfectly designed apps. Please help us consumers out, developers. those of us with chronic health conditions truly need these things and we would all greatly appreciate it if they could be implemented.

I have been using this app ever since my pharmacy caught up with the online world and gave us this wonderful option. I have enjoyed using the app as it’s very convenient and has worked very well for me. It has a simple, easy to use interface. You are able to add all your medications and can submit a refill to your pharmacy simply choosing the medicine you wish refilled, how you want it delivered and then submit. So with three easy clicks I can count on my medication delivered to my door 98% of the time the very same day. There is one thing I would love to see the app include which it now does not, the date my last refill was sent in for that medication. I have many medicines that are filled at separate times throughout the month. I then put them into a pill organizer and sometimes the bottles get thrown away or I accidentally toss the wrong pill bottle if combining them and don’t have the date it was filled. For someone like me with a bad memory this would greatly improve the app. After all I don’t have a choice of using another app as this is what my pharmacy uses, nor would I want to use another one as I greatly like this app unless it had this one missing option for me. So I’m asking the devs to please somehow include another tab possibly to have the date the last refill of that medication was submitted.

I love the app; until today... worked fine, until I opened the App and all my data was gone. Now, I am concerned about reentering all my data just to lose it again. I used it last week to request refills from my pharmacy’s and all was well. This is very disconcerting. UPDATE Steve from tech support called me. He had the developer fix the reset password issue, there was a page missing on the pharmacy’s website. Once that was fixed, I logged into my account and all of my data was there. This was all done within a few hours of the pharmacy notifying him of the problem, major kudos for quick service. The App is back in the the star category.