Peach State Health Plan

This app is incredibly frustrating I wish I could give it 0 stars. Even when you already have an account, it forces you to register again just to verify, instead of simply logging you in. The website is constantly down, and when you try to call for help, the hold times are ridiculously long. It’s inconvenient, inefficient, and needs serious improvement. They really need to get it together.

It works good now except for selecting a PcP their website doesn’t ever work. Georgia tries to inconvenience and deter Medicaid members from using the services down to their gateway and all plan websites are junk. They make you call to select a PCP which can take hours waiting for a rep. This should be looked into by the government because it really is trying to stop people from using Medicaid.

Yes, there’s an app that is titled, “Peach State Health Plan;” however, there is nothing in it. I’ve uninstalled and reinstalled the app and when I click on the icon, it takes me to a blank page with no options whatsoever. Is this a joke? I’d like to use the app for its intended purpose rather than call and sit on hold for an hour waiting for a representative. On a positive note, the reps I’ve spoken with thus far have been nice and knowledgeable. Please fix the app or remove it until it has content.