Openbank U.S.

tried to move the money in THROUGH THE APP and they were like “hi we sent a notification TO YOUR APP” which i obviously did not and could not receive since i was IN THE APP which does not show notifications lol. then i tried to do it through the browser and it still wouldn’t send me a notification (yes they are definitely enabled to the max), so im pretty sure i need to get a whole separate device to even work this thing. and before that it wouldn’t even connect to my bank account at all. it’s pretty bad, so if you’re gonna deal with them, do it through the website but the rate itself is good, can’t complain. UPDATE: the suggestion in developer’s response did work! thank you. had to update my phone to actually be the trusted device for some reason, but i think it’s good now

This bank is the worst! . They promise you high interest rate to open your account. When you transfer your saving into this account , they say they is a 3-7 day waiting period to use your money. After the waiting period and you call them, they is another waiting period for to review again. It is difficult to get access to your own money and you are interrogated for your own hard earn savings even though you have income from employment . It is even worst when you have a Muslim last name even though you are not Muslim!. You will have a difficult time accessing your own hard earned money with this bank. Don’t be fooled with the promise of high interest rates. Additional , the bank never informed the customer that they have no wire transfers out services , after one month of opening the account, I had to transfer my funds back to the original bank account which the funds came from in order to wire the money to the title company for a real estate transaction. The money never reach the other bank, no one from open bank contacted me to inform me and after waiting over a week for the funds to arrive it never did .By the time I had to go back in the account to reinitiate the transfer , the deadline for the escrow deposit ended and my contract became invalid. This bank caused me to lost my contract because of its lack of communication,, extensive reviewing of your funds that cause it to get held up for longer periods of time, delaying my real estate transaction. I am so disappointed in this company and the stress and frustration it has caused me and well and the financial loss from losing my real estate deal because of this delay.

Original review: I transferred most of my savings from my life-long trusted bank to OpenBank for the high-interest offer. OpenBank did a double-draw, causing my transferring bank to overdraft by $16,000. They kept trying to draw the $20,000 transfer amount and racked up overdraft fees. I canceled the transfer to try again at another time. It’s been several weeks and neither bank has my $20,000. Update: Several phone calls to several representatives over 7 weeks… Eventually I spoke with a representative who confirmed that my money was last with Fiserv, a financial institution that transfers international funds. The representative said they’d contact Fiserv and that I should contact the transferring bank so they could also flag Fiserv. The transferring bank confirmed the money had left my account and entered the Fed, but they have no access to further information. Another call to another representative… this time they noticed I’d been relentlessly trying to find my money. They made a special inquiry and said that their special team would be in contact with me within 4 days… they never reached out. About two weeks later I checked my balance and it had just shown up the day before. It took 7 weeks for my money to be deposited. Unbelievable.