App Profile: UFB Direct®

Kat_A884

Rating: 5/5

We’ve had an account with UFB for about 5 months now and I have nothing but good things to say about them. We started with APY of 4.15, setting the account was super easy, finding the account took almost no effort because everything was working smoothly. Once we saw that the rate went up to 5% all it took was to text their customers service and they changed our rate for us. Easy as that. I seriously don’t understand all these people complaining because for us the experience has been nothing but amazing.

mjm.00

Rating: 1/5

The app starts with a cryptic error about needing to re-register. I have no idea what it’s talking about. The only options are to fix it or login. “We are unable to find an account with that criteria.” Update: The developer thinks I’m their secretary, and has no interest in fixing their app. UFB would like to paste from iTunes. “We are unable to find an account with that criteria.” This page has an error. You might just need to refresh it. Error in $A.getCallback() [Error during LWC component connect phase: [Can't find variable: HTMLEmbedElement]] Failing descriptor: {ltng:outApp} This page has an error. You might just need to refresh it. Error in $A.getCallback() [Error during LWC component connect phase: [Can't find variable: HTMLEmbedElement]] Failing descriptor: {ltng:outApp} This page has an error. You might just need to refresh it. Error in $A.getCallback() [Error during LWC component connect phase: [Can't find variable: HTMLEmbedElement]] Failing descriptor: {ltng:outApp}

Lavmarx

Rating: 3/5

It keeps asking me to asking for OTP and password whenever I sign in no matter how many times I select "Remember". I also get an error saying something went wrong every time I try to turn on face ID. Update: It let me set up face ID after a few days. The UI isn't the best but if you make it faster it could be a decent app. Faster loading times, make it flow? Currently it feels clunky and disconnected. The dashboard is maybe unnecessary? I prefer to land on my accounts page. Adding and deleting external accounts is a bit confusing at times. There's no obvious page to manage the account, and I don't see why it should show up with other UFB accounts? I am still giving this a chance but it needs work.