New York & Company Mobile

I have the iPhone 11 Pro and have been using nyc for a few years. I’m also a member and have a cc. Now the app doesn’t open. I can’t even view the main page to browse items. Also idk if it’s a weird coincidence but every since all the stores closed, the online inventory is very minimum. (How are their only 6 pairs of earrings to pick from?) Another thing I have an issue with is that when nyc has their sales...an item will be $20 one week and then the week after during the supposed sale it will say half off.. still at $20 but will say the original price was $40. This is how they do 95% of their sales. Maybe it’s weird that I’m on this site so much that I memorize their pricing but it makes a difference. Prob going to close my card after I pay it off. They’ve gone so down hill.

This is a good App but it has problems. If I go to delete one item in the CART .. it will delete everything I picked out. Such a pain to go back and pick everything all over again. Then I went to add my payment method, it has the camera icon to scan my card. I press it and it won’t work. It suddenly puts me back to the checkout. Then it won’t let me select a payment method. So I had to close the app 2 times before I could manually put it in. The app also doesn’t allow you to choose not to save a credit card on file. It made me and I don’t like this for issues regarding hackers. I don’t like keeping my credit cards on file with anyone. So I’ll have to go to the website and hopefully be able to remove my credit card from there after paying for my items. There are a lot of issues that need to be addressed. Also the coupon codes advertise don’t work even when you pick the 50% off. nYC and company you guys have to do a better job on advertising deals and givin people advertised discounts and maybe label underneath apparel or items the discount won’t apply. I want to be able to continue to use the NYC and Company but to keep customers happy? This is an area of improvement. I’m ordering off line for the first time so if I get a good turn out on shipment I will rate the app again to give more positive feed back. Lol

I had place order online and it was telling me it didn’t go threw but it charged my card for the amount and that amount was on hold on my card for 3 days and I kept calling shipping and they didn’t have a order for me but the amount was on hold on my card couldn’t place order or nothing had to call and speak to manager and he did something where I could place order again for the same thing and plus my coupon wasn’t working but the manager help me now my order went through, if order don’t go threw your card should be charged cause the person can’t place another order.