Banana Republic: Shop Apparel

I truly love the new linen this season. I keep collecting more and more pieces. Every where I’ve been in one of my outfits I constantly get compliments. I work in a retail store, where I have to wear our line of clothing. I mix the pieces easily with Banana Republic, the look if simply beautiful. I truly believe the way I incorporated Banana Republic into my everyday life, has made me a top sales person at my store and I’m sure I drive the traffic up in our community store as well. I want our clients to look and feel the best, so I often refer them over to Banana Republic’s store to complete the look. I call it “simply beautiful “ effortlessly gorgeous. Banana Republic makes it easy to walk in and walk away accomplish. LaJones

I love BR but hate the BR app. I have tried several times to shop on this app and each time the experience is horrible. For starters, they need to have white space between the pictures/items. Right now all the pictures run together and it makes it difficult to focus on the items. They should change the white font to black and it absolutely should not be over the picture -this makes it very difficult to read and it distracts from the picture. Additionally, the photos are not conducive for an online shopping experience. It doesn’t give you a good feel of the item such as, the fabric and the cut. The photos are more appropriate for Cosmo magazine and do not give their customers a full and clear picture of the item they are selling. They should take some pointers from the Anthropologie or Madewell app. Until they make major changes to their app, I will only shop in person which happens less and less each year.

As many other reviewers have mentioned, this app constantly logs you out if you happen to switch out of it for even a second, and although it should be very convenient to switch between the different stores within the app, it does not automatically pick back up in that store when you log back in which is frustrating to have to start your search all over again. My biggest complaint though, is that after browsing hundreds of items, and favoriting items through the entire time, I’ve tried countless times to access my favorites list, only to have it show as empty. I’ve attempting every possible thing I can thing of — restarting the app, checking for latest versions, shopping through the browser, etc. All the time I spent browsing was wasted, and I don’t even feel like going back to look for some items I REALLY loved. Why is this so difficult? It seems to make the most business sense to have customers find all their favorites in one convenient place…