MyQSRSoft

So the app has great potential to be great. Let’s go over the pros and cons Pros: 1- all information is available and updates hour by hour 2-tracking previous sales and current sales and auto calculates into percentages. 3-tracks times 4- great for sales and metrics Cons: 1- ticketing system is horrible for equipment repairs 2- not user friendly, you really have to dig 3- no parts inventory that can be assigned to equipment when used to track cost of repairs 4- Not user friendly with personnel that does not know what equipment is which for the tracking on how many tickets are placed on 1 certain piece of equipment. 5- manually have to add the cost of repair and labor times 6- again with no inventory for repair equipment parts, it would have to be assigned under store/restaurant then moved when used. Which leads to the next con 7- no automatic MRP (minimum reorder point) creation of a PO (purchase order) when inventory reaches a low quantity 8- does not track well on the ticketing system does not auto assign to tech who accepts ticket 9-glitches out way too often This POV is from an Equipment repair technician whom is tired of manually keeping track of everything from price, suppliers, cost, etc etc.

I physically cannot use it after the update. The screen is blank. It asks me to reload, and I’ve tried every tab in the app, but still nothing. It’s the way I get my schedule. I like QSRSoft fine when it works, so I’ll update my review once they patch it to where we can actually USE the app. I keep checking the app to see if there are any updates because this is ridiculous and disappointing.

The QsrSoft team has made phenomenal improvements to their app over the past few months and added a ton of new features. The app is more responsive and the new dashboard and real time alerts are killer new features . Way to go QsrSoft team.