Jolt

I’ve been discussing back-and-forth with a sales team member from Jolt for over a month now. Are discussion centered around, changing from physically writing schedules and doing payroll to be able to have an all encompassing service. I had additional features. I was looking to add to my jolt account after I got the initial software up and running. I paid the start up fee and got access to my account to start building my profile, only to find out that it was not an all encompassing solution. I come to find out that I need to purchase additional software at an additional cost to be able to actually do what I was looking for. Predatory practices, and misleading sales techniques. I will be cancelling service before I even start.

I’ve been using the jolt app for the first time as a new employee with my employer for about 6 weeks now and I honestly really like it. Its very user friendly to me and hasn’t given me issues. Easy to pick up shifts and view schedules, manage time off, it’s cool!

I bought this program to help with my small business and for the price I’m paying monthly (over $100) I would expect a more streamlined program. The online portal is incredibly glitchy. For a company charging it’s users that much money you would think it would work. The app is also just as glitchy, my employees have had to delete the app an then redowload it numerous of times which adds time to our shift changes and nightly cleanup. If I was only paying $20-40 a month I would rate it 4 or 5 star and deal with the glitches but for a premium price I expect a premium product and unfortunately this company falls very short of that. (Also don’t try to get a representative to help you because they will blame the issue on you not knowing what your doing and not their faulty, glitchy program)