App Profile: Smg360
Android / Games / Puzzles
smg360
Installs:
Rating:
4.30
Total Reviews:
327
Top Countries:
US, GB, JP
< $5k
/mo
< 5k
/mo
Reviews: What People Think About smg360
Jojolynn123
Rating: 3/5
For almost 2 weeks now it won’t show any new comments or surveys, it says there is 21 unready but they are all ones I know I have read. It would be nice if it were fixed!!
Sycoe77
Rating: 1/5
I have been using this app in my organization for a few years now, and it was usually great, with the exception of a bug every now and then. Since this update, though, our cases come through, but have none of the details that they used to. We’re not sure how to handle any of the negative feedback because we don’t have any details. We can log in on the website and the folks who still have the older version and the details can be seen, but it’s missing from the new version. We’re also not getting the notifications when these alerts come through. It’s very frustrating.
Mahi dagmie gee
Rating: 1/5
This app is horrible!!!!! Like super horrible.... it's hard to navigate and the information on when shoppers shopped is inaccurate... some surveys on app have said while the store was even open.. but if I go to the full site on web the correct information is there comments are hard to find and open as well as getting the comparison reports, the whole feel of this app is wrong and hard to use!! You should revert to the previous version because I can guarantee most users myself included just end up going to the website to get clear and concise survey results!!!
About smg360
For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.
SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
File size: 8232960
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW
Minimum OS version: 17.0
Release Date: 1339294486000
Published by Service Management Group, Inc. SMG
Website url: http://www.smg.com/
Publisher country: US
