Mercari: Buying & Selling App

𝑬𝒏𝒕𝒆𝒓 𝑴𝒆𝒓𝒄𝒂𝒓𝒊 𝑰𝒏𝒗𝒊𝒕𝒆 𝑪𝒐𝒅𝒆 “𝑬𝑼𝑹𝑴𝒀𝑨” 𝒕𝒐 𝒈𝒆𝒕 $𝟓𝟎! Okay so I’ve been using this app for YEARS. I have made a couple thousand dollars on everything I’ve sold. I mainly buy and resell clothing but some electronics too since I manage a phone store. When you sell something please be aware that you do not receive payment until the item is received by the buyer and they have inspected and given you a rating. After you receive a rating you then rate the buyer as well. The ratings are kind of nice but once in awhile you will run into a buyer who is just an a hole and gives you a 1 star because it took you an extra day to ship the item. (Yes it’s happened to me a couple times.) I blocked them and refuse to sell to them again. When buying stuff please look at the other persons profile. Read the reviews they have been given and how many listings they have. You can also see when the last time they posted an item was to determine if they are still active. If the buyer doesn’t rate you within a couple days then mercari team will automatically give you a 5 star with no comment. When selling please make sure to take good quality photos. And please make a detailed description of the item. Trust me, you don’t want the item showing up different than you described it. Overall this is the best app I have used to sell and buy items. The only thing I wish they would improve is maybe a live agent to talk to instead of waiting days for an email about your issues.

I like the app. It’s pretty easy to list items and I like being able to find things I’m looking to buy not easily found other places. However the added buyer fees are ridiculous! As someone who sells and buys I would rather have the selling fees then placing that responsibility on the buyer. The buyer looks at the cost of item and by the time they check out and shipping, service fee, processing fee, and tax has been added that $10 item is now $20. Or even worse. It’s hurting sales. People are looking elsewhere to spend their money and it’s forcing sellers to greatly reduce the price of their items. You should remove the buyer fees and go back to the old selling fees. My only other issue is the lack of repercussions for anyone on the app. There are lots of people with ridiculously high cancelation rates. I’ve personally dealt with people who repeatedly “sell” items they don’t have and then cancel the order on the last day they have available to ship it, then relist. They do this over and over again. I’m not sure the end game other then maybe making it look like their sale numbers are higher then they actually are. Nothing is done other then a warning way down the page once the person hits a 50% cancelation rate. I notice they usually use sought after new and popular items to do this with. Also happening are alot of stock or stolen photos and listings for items they’ve ordered but aren’t in their possession.

When I first started using this app in February 2020 it was great. I loved the no cost to list as many items as you want(I was up to 3500 things listed when I finally gave up on Mercari) They have slowly gotten worse which I did think could be possible. From February til November everything seemed to go smoothly, then there came out with there processing fee of .30 cents per sold item and 2.9 percent (which wasn’t a deal breaker, eBay already does this) Then a couple months back they started having shipping update issue. After 7 days of selling something you would get a message from them to ship your item or buyer can cancel, even though the item has been shipped already and the tracking is updating from place to place. So I stopped cause this happened twice that a buyer canceled and then received there item a couple days later and now I’m out that money. They also don’t allow you to ship items together, if you have 2 or 3 $5 items sold to the same person you will need 3 different tracking numbers cause you can’t use the same tracking number for more then 1 item (which is the stupidest thing I’ve ever heard of) And also this was not a problem when I first started Mercari, I was able to ship as many things as people bought with the same tracking number. All in all I stopped using them after the 2nd cancel item and I won’t use them again. Stick with eBay fees and very much similar and with them now offering 250 free listings a month it’s worth it knowing your not gonna get ripped off!!!!!