Lumyer: Animated Photo Effects

This is a great program! I have had it for more than several years. It is a great program without a doubt, in fact, one of my favorite programs for creating unique pictures to share with friends and also to use for holiday announcements on all my social media. Over the years when this first came out you purchased different actions or groups individually, purchase to remove the watermark and also purchased the ability to add one or three items to your picture at once. LOL, I go back to when all the apps were sold for $.99 and additions to your apps were priced about the same .99 to 3.99 and these were all lifetime purchases. There were no weekly, monthly yearly rentals purchased. Imagine my surprise when I opened the program and suddenly found that I only had about six items that I could add to a picture and when I hit restore, it did nothing. I’ve been reading the reviews and to be quite honest the help that the creators are giving is not helpful at all. Apple App Store. History only goes back so far and that has not been helpful at all, and even if you can gather that information to furnished for reimbursement it’s really not worth the effort. Only because this has been such a great program will I re-purchase. I’m very upset with the creators and think this is a shotty way to do app development and take care of your customers. Hopefully I will at least get another four or five years out of the program before they pull this stunt again and by that time, I probably won’t renew it anyway.

I have been using a Lumyer and have really enjoyed it. However I got a notification to update and when I did it will no longer load on my phone. So I took it off my phone and tried to reload it and now it will not let me in at all saying that my payment method is invalid, which it is not. I paid for the pro package to have all features utilized in watermark removed and now I can’t even load it on my device. I did contact the company and they kept telling me to restore my purchases yet that is not the solution. I cannot even load the app on my phone to restore the purchases. I hope someone can rectify and help the situation. Or I would like to request a full refund. I’m trying to understand how this is rating or they say this is rated as number one and improved. How can I know when it crashed after I tried update. Update. From my above post.. I keep trying. Was able to load Lumyer after several tries Restored purchases yet it did not restore my pro account. Disappointed. Then it crashed again after I tried to create an image. The app. Never crashed before the update. Now it just won’t stay in place and stable. This has happened 5 times now on I phone. ???

I’m between a 4 and 5 stars just because I’m not wild about the newest version. It’s a cool app, and super easy to use. The newest version says to go to Settings to restore your previous purchases, except that didn’t work. Only got a few of the many I purchased. Went to the listing of all the effects and was able to manually do it from there. Not a biggie, but a tad irritating. The new ability to have a square or portrait option is nice, however, I’m not a fan of the default to camera mode, but maybe I’m in the minority by only using pics in my photo album. I also miss being able to cancel an effect once it’s added (you can replace it with a different one but sometimes I decide I don’t want one of the effects I’ve added at all), and the replacement of your library of effects in squares along the bottom of the screen with smaller, harder-to-see circles seems like a step backwards. All that being said, I really like this app and use it often. New effects are added pretty frequently, and there’s a nice variety.