JustFly: Cheap Flights

I am in Laos trying to buy a one-way ticket home ( had to fly earlier than planned)and I bought a ticket for 5.5k on Emirates Airways. My credit card was initially declined due to “fraud” suspicion but then quickly approved the flight when told it was me making the charge. The flight was then approved but the following day I began receiving messages from the website saying there was an issue and to proceed to the link to see. I thought maybe my ticket wasn’t processed properly because of the initial credit card decline. And I also was suspicious of a scam trying to get my credit card number. I wasn’t sure which was the case so I went to the App Store and downloaded Just Fly. It would not let me sign in and none of the links they sent me would open. I was also unable to open the “help “ link. I can’t seem to tell if I have a ticket home or not. I can’t contact anyone to help and none of the links work! Maybe this site is great if you’re at home using your computer in Europe or North America, but I will NEVER use this app overseas again. My recommendation is to book directly through the airline if you are not in North America or Europe! I have no idea if I will have flight when I get to the airport or not!

They don’t answer phone calls at all today only I have called 3 times and every call that I have made was at least 3 hours to 4 hours on the line After all nobody picked up the phone I have told them that I have a problem getting my visa the guy I talked to didn’t even cared kept cutting me off didn’t wanna let me explain the situation so now 4 days I have been trying to reschedule my flight and they keep telling me there is no options no flights I think that’s unprofessional I don’t think I will book any tickets from Justfly in future unless the circumstances has change

DO NOT use this app or website! I never write reviews, good or bad but this is insane. I use the app to search for a one way flight on a specific day. I see a flight that is much cheaper but much earlier in time so I decide to save some money and just take that early flight. As I am paying and the site is processing the payment I realize the date is wrong, seems Justfly mixes in days even if you put a specific date in the search engine. They show other days of travel with cheaper fares. Although other companies do this they usually specify that it’s a different day in bold or on a different “row” so that a mistake like this is avoided. Either way I thought I caught it on time and hit the “cancel” button. It didn’t work it wouldn’t let me cancel so idk why the button was there to begin with. Once it was processed THAN it let me hit cancel and I was charged a $75 cancellation fee! The booking confirmation email and the cancellation email are 2 minutes apart. That’s how quick I was able to “fix” my mistake. I call their customer service line and it sounds like they are having a party in the background. No offense to foreigners (I’m one myself) but companies like this one use international offices to save on expenses. Neither here nor there really if they were at all helpful but they are simply trained to say sorry for the inconvenience there is nothing they can do. They will refund my flight but the $75 cancellation fee stays even though I tried to hit cancel before the transaction even completed. This is a scam site honestly with that kind of fee. Stick to Expedia where they honor the 24 hour free cancellation policy that most airlines adhere to. And hopefully this site will learn to display more clearly when advertising a flight on a DIFFERENT day even when someone entered the specific day into the search tab.