App Profile: Ethiopian Airlines

Android / Games / Puzzles

Ethiopian Airlines

Installs:

Rating:

4.73

Total Reviews:

11.33k

Top Countries:

US, GB, FR

< $5k

/mo

30k

/mo

Reviews: What People Think About Ethiopian Airlines

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Rating: 5/5

I am very proud of your app service. easy peasy lemon squeezy to to navigate; very fast for searching flights; convenient to use in which we can be able to see different prices for different days at the same sight that we don’t have to search back and forth to modify other flights for the better price or days of flights, even the largest travel company doesn’t have this much convenience. just love it and very proud.

Abu hi

Rating: 1/5

I had an extremely disappointing experience with Ethiopia Airlines. I booked a direct flight online, and after making the payment, the flight was cancelled. When I reached out to customer service, the agent named Ermias informed me that I needed to pay again, nearly double the original price, to rebook the flight. Unfortunately, I mistakenly paid the additional amount. To make things worse, the new flight I was rebooked on was not direct, but had multiple connections. I emailed them requesting a refund for the additional amount I was charged, but their response was frustrating. They told me that refunds cannot be issued online and that I would need to physically visit their office to resolve the issue. This lack of flexibility and poor customer service has made what was already a stressful situation even worse. I’m extremely disappointed with how Ethiopia Airlines handled this, and I would caution others to be aware of their refund policies and service.

Loving Moe's

Rating: 1/5

I did not use the app to book. I couldn’t check in, get seats, or get a boarding pass with the app. It kept giving me a technical issue message. I called there customer service line to have my call dropped twice before speaking with someone and then that call was dropped. So then after 4 tries I actually completed a conversation with an Ethiopian Rep who was professional and very helpful and received my seat assignments. I tried to check in on the website and on the app but had issue after issue, therefore I was not able to get a boarding pass. Their website is also very difficult to navigate. The people that work for Ethiopian seem very nice and professional but the company seems to have serious issues with online technical aspects. Please get a better IT department.

About Ethiopian Airlines

Travel is now redefined. Upgrade your travel experience with the brand-new Ethiopian Airlines Mobile App and enjoy up to 10 percent discount.

Features:

1. Booking

Manage your booking easily! Select between one way or round trip, choose your origin and destination airport, flight date, search fares with money or miles option, select fare, provide personal detail, contact detail and select your preferred meal type, select your payment option and purchase your ticket, you can also have the option to pay with miles for Sheba Miles member, hold on reservation or pay at agent.

2. My Trips

Walk through your booking! You can see your past and upcoming trip summary, manage your trips, view itinerary and pricing detail, select your preferred seat, update your travel document information and contact detail, continue to payment for hold on reservations.

3. Check-in & Boarding

You can check-in by entering booking reference number, ticket number, or frequent flyer number, select the passengers for check-in, select seat for each of the passengers, provide, travel document information, residence address, destination address and emergency contact detail based on the rule of the country where you are flying to, you can also continue to check-in by selecting the booking you made from the trip summary that we locally save for you in your phone. We finally generate and display your boarding passes.

4. Flight Status

Select a destination of your choice and browse your flight status. You can search all Ethiopian flights by route or flight number and see the result for yesterday, today and tomorrow departure and arrival time, airport information and flight status.

File size: 176134144

Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOEELVNIPYKHMZYEBHCYMT

Minimum OS version: 13.0

Release Date: 1514658834000

Published by Ethiopian Airlines

Website url: https://www.ethiopianairlines.com

Publisher country:

App Profile: Ethiopian Airlines

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