Finnair

This app is terrible. It doesn’t update regularly and often has wrong information. If you are a group traveling you cannot see the information for other travelers which is crazy if you are traveling with kids who don’t have a phone. Maybe 5 years ago this was acceptable but today apps should have pull to refresh and should at lease work as well as Google. I found searching my flight number in Google was more accurate.

When I scroll thru, I get about 6 4 star reviews or better, and then a couple 3 stars and then a bunch of 1 star reviews. THAT’S A BUNCH of one star reviews, but yet the average comes out 4.3? Is this new math or something? This app does more to make you feel things are going wrong than things are going right. Checkin seems like a backward, forward chain of failures. Gives Finnair a very amateurish appearance. I’m sure their aircrews love getting negatively prejudiced passengers because of this app when their inflight service is very much the opposite.

My wife, a close friend and I recently travelled to Helsinki from New York and eventually to Thailand. As always a great experience all throughout, the food, the smooth & timely landing, all luggage in tact and received. Once again.. Well done! It can’t be all luck, you all are doing something right. Thank you and looking forward to another journey with Finnair. 😊😊😊