OhMD HIPAA Compliant Texting

This is the worst app I’ve ever used in my life!! If I could do negative stars I would. It is constantly needing to be reloaded onto my phone, or it just spins, or it simply freezes in the app. It doesn’t remember your password (or blocks your phone from remembering it?) so you have to enter it every time which means it’s an easy to remember pw and defeats the security of it!! And when you are putting in your text, it doesn’t AutoCorrect your spelling!! So the only way to type a message quickly is to dictate it into the phone and then go back and check every word for spelling. It’s a colossal waste of time. The HIPAA compliance aspect of it is not worth the pain of the app! If you are a doctor do not use this for your patients and clients! If you actually want to communicate with your clients without an issue, pick another app!!

I love the option to text with patients and have the information automatically become part of the record, but it’s easy to miss texts. The app uses your default notification tone, without option to customize for the app, and the notification is temporary, and no indication that you have an unread text if you didn’t hear or see it at the time it came in. For instance with regular text messaging on phone, the number of unread texts are displayed. I miss texts frequently if doing something else on my phone. It has been problematic. Also, no ability to call directly from phone app, and phone number doesn’t display when using on phone.

Easily the best HIPAA compliant texting app out there. They even have the ability to send SMS message to patients. I have been using it with my doctor for a few months. It’s so convenient to schedule appointments and send health updates. I used regular texts before but privacy was a big issue so I always felt like I should delete conversations with my doctor. But I had my text notifications enabled so any text with sensitive info could pop up on my screen at any time. Who wants that? OhMD is a great solution. It is updated regularly and support is fast. Thanks to the devs for a job well done!