Mobile First

I’ve been with this bank ever since they opened the first branch over by Walmart and the old Colton’s. Now it’s some Mexican restaurant but the bank is still in the same spot and has grown to be one of the best financial institutions in the state by far. Great friendly staff, always nice to see and super helpful. Bought my first house with them, several toys and vehicles. Literally do not have one bad thing to say about them.

I like that the app is so easy to use. Almost everything I need to do is included and is easy to find. I think my main suggestion would be to put a local branch phone number somewhere so that you can call if needed.

This is the third time that my mobile deposit has been declined (3 separate checks over the time I’ve been with FCB). It’s odd to require all that information on the back of a check, rather than “For online deposit only at First Community Bank”. The system is not really user friendly and when I tried to look up my checking account number on my mobile app, I could not find the full checking acct number. I love First Community Bank and would recommend that they mimic some of the more established banks’ online/mobile apps.