Xpress by FCB

Overall, I absolutely love the app. It is very convenient and easy to use my one downside that I hope the developers start to work on is anytime I do a deposit which immediately goes into my account. The app does not always refresh quick enough and show the actual balance from the new deposit and one of the bankers told me it sometimes takes a minute to catch up, I hope that they can fix the refresh rate or the server timing whatever causes the delay and the accuracy other than that Great bank Great app.

Unfortunately, if you’re traveling, the card is always blocked. My son was traveling to England and he was unable to use his debit card there even though we told the bank he was gonna be traveling there. Now he in Spain studying abroad. Same thing. We had a feeling this might still happen so he ended up getting a credit card that’s accepted all of the world, then pay that with his FCB account. Even my personal card gets blocked occasionally If I’m out of the area and trying to use in certain places. Also, there’s no 24 hours system to assist when you need then the most. My work around is to my other bank debit card we still deal with in New Jersey and I never have a problem using their card. Using FCB debit card is such a headache.

Absolutely thrilled with everything that this bank has done and is currently doing for me!!! I’m a middle income family and most banks have just push u to the side unless u keep $20K in your account not here they treat me with the upmost respect rather I’m making a 5K deposit or trying to figure out how to pay my power bill for the month I can not tell you how much I appreciate the professionalism and true compassion they have always showed me Thanks