App Profile: Indiana Members CU

scubawes

Rating: 5/5

This is a pretty good app, easy to do want you want and need. Would eventually would like to see the ability to a different account number and not be restricted to just one account and sub-account under one account number. I have my personal account with my sub-accounts, my SO has their personal account with sub-account,then we have our joint account with sub-accounts. It would be great to be able to switch between accounts to transfer monies from my personal to the joint via the app and not have to go to the physical bank to do it.

HippoGryffith

Rating: 4/5

In comparison to the UX of apps for any other given financial institution, this one sits remarkably middle tier. There’s some clunkiness when it comes to menu navigation, especially between the hamburger menu and drop-down options in the sidebar. Something I feel may remedy this would be consolidating our options into less and/or more general categories, or to implement them as features on a related page. I don’t have much feedback on stylistic elements, other than maybe a modern refresh. I think these suggestions are most relevant to the obviously fragmented layout and organization of transfers. I’d also like to note that load times are far better than previous versions. Customer support is top tier by any comparison.

battagz

Rating: 5/5

It is great that I can pay my mortgage using a transfer from my checking account, but the function could be easier to find. As well, it would be nice to see a history of my mortgage payments and prior balances etc. If that exists somewhere I can’t find it - under the mortgage account expansion panel it says “no transactions” which I assume is an error referring to some other kind of transaction vs payments. Overall very slick and enjoyable to use. Better than my last credit Union’s app from another state.