Pioneer Bank

Ive never used such a terrible bank and app in my life idk why i still have it and theres no way the reviews are this high the service is down 24/7 i can rarely access my balance and account on website or app they lock ur card so often its horrendous u can have it unlocked and preferences changed but then relock ur card and act like u didnt just unlock it and change stuff DO NOT I MEAN DO NOT TRUST THIS SERVICE WITH UR MONEY. This is the first and only bank that has ever let auto roll payments deduct from an empty account i then refunded the deductions bc they withdrawled money 1-2 days earlier then were supposed to due to holiday wknd or sum i had it refunded and the bank did not refund me the money they stole from me. This is a 1-2 star business on all rating services BUT the app store? Interesting. I suspect bot reviews and not calling real ppl bots im saying they paid for fake reviews theres no way i believe that these reviews are real when in reality u can never access ur account.

I used to have so many problems with this app for no reason. Once I wanted to buy a new hat because I was on vacation at sea world. The app stoped letting me log in. I just had to chance it and hoped I had enough money. Conclusion of the story was that I spent to the negative on that hat. Fun times.

The app is user friendly and very easy to use. The thumbprint ID feature on IOS is awesome and makes checking my account easier. Now on to the issues. They don’t update very quickly. So you think your still in the positive and then you deposit your check and end up owing double because you were over drafted. The bank won’t fix it because it “takes time for the app to update”. I am sorry but due to the fact the the app is shoddily updated I went very negative in my bank account and got 3 overdraft fees attached to things that on the day my check was deposited had overdraft fees that didn’t post til 2 days later. I feel robbed and the bank itself won’t help at all. So here I sit. Broke. Angry. A negative balance and the only reason I am negative is because this app dose not properly update agains the compute system at the bank. So be glad you even got 3 stars. After this I am seriously debating switching to a better bank with a better updated system.