Wyndham Hotels & Resorts

Unfortunately, they’ve changed management once again. Every time I’ve gone, there’s someone new, & when they’re foreigners, it leave’s a lot to be desired in the communication aspect of thing’s. I’ve loved staying there for well over 9 + years, but the constant rollover of management is a bit unnerving, because they don’t know me at all. They’ve changed policies as well, & started by deducting the first night before I even get there. I’ve ALWAYS paid when I get there with no problem. I had to put up with someone upstairs walking across the floor above us like Big Foot until late, & then waking us up at 7am in the morning with the stomping. I was there to enjoy my mini vacation, not wake up because of an inconsiderate person. My companion & I are both disabled & retired, & when we got ready to check out, they had blocked off all the close-up parking, making us haul our belongings up the hill numerous times. It wasn’t particularly appreciated whatsoever. I’m booked again for September & I’m hoping there’s no more surprises & inconvenience, because I love staying there, going to sleep with the door open to the balcony, & listening to the buoy’s & wave’s crashing soothes my mind & soul. I booked a room on the top floor that has a fireplace for my next stay, in the hope’s that King Kong isn’t in the building. Consistency is what I truly appreciate, along with courtesy to guest’s.

I have been staying at days inn by Wyndham and it has been enjoy every single staff member here is super nice and it has been enjoyable my daughter and I had to stay here because of our living situation and all your staff members are super nice so it has been super enjoyable however my first two nights I was talk with Expedia that was a nightmare. I must say so my third night I am booking directly with you 700 and I will only book with Brandon and that is all the new third-party only window. I must say that Brandon hotel is absolutely the best hotels for the most part I did book with a Renting Motel Happen, not the best but for the most part in Wyndham hotels are the absolute best because you will try to fix it because somebody did reach out to me however, I was not going back to that area so obviously I did not want that offer so thank you for at least paying attention to your guest and your views. I do appreciate that. You might want to drop Expedia though because they really like to your guess big time! That’s why I will like I said only be using the Wyndham app since you pretty much on every single Hotelrez and that’s a good thing. That’s why I just booked directly through Wyndham and it was a lot cheaper! Again the days inn in Grayson Kentucky. I must say the entire staff is such a joy to be around. Every last one of them is extremely nice. They actually care and they’re super helpful. That is so hard to come by at any hotel you should be super proud of this location! Highly highly recommend this location!

I've used this app for researching the Wyndham hotels I am a member with. We traveled across the USA for 2 months without planning ahead for destinations. We had a starting point, a date for my grandsons graduation as a target event and date to be at and a date to be home. It was so easy to look ahead while my husband drove, see how long to get somewhere based on how long he would drive that day and find a hotel associated with Wyndham by looking at the map on the app. I would look at reviews, price, description of what's in the area, hotel amenities and choose a room style, book and pay with my credit card all from the passenger seat of the car. When we got to the hotel, they had us in their system, verified who I was and check us in. Quick and easy. We didn't have any problems for 2 months except once. The room style we had chosen had a dripping faucet when we went in the room. We called the front desk and was told to come back and they would give us another room just a couple doors down. It was not a burden to move because I always check out the room before I unpack. I love the easy to understand way that this app allows me to book. Much easier than calling and hoping the clerk who answers, understands my information and types it in correctly. I can't blame anyone for misspelling my name or getting my payment information incorrect because I typed it in myself.