App Profile: IHG Hotels & Rewards

Android / Games / Puzzles

IHG Hotels & Rewards

Installs:

Rating:

4.89

Total Reviews:

665.16k

Top Countries:

US, CN, GB

< $5k

/mo

200k

/mo

Reviews: What People Think About IHG Hotels & Rewards

Doran D.

Rating: 5/5

I’m not in the habit of leaving reviews for, well, anything really. But I wanted to leave one here because I’m d how happy I am with the app and IHG in general. I don’t stay in a hotel all that often but when I do have to it’s for work and I don’t always know where I will need to stop for the night. And that’s where this app is SO helpful! It is very easy to navigate and so far I have been able to find exactly what I need and unfortunately it tends to be at the last minute. Last night was a prime example of that. I drive truck and as I was driving south on I-5 south of Tacoma WA traffic came to a complete stop due to a really wreck. As I watched what time I had left to drive slowly disappear I was able to jump on the app and find a room in Lacey WA at the Holiday Inn Express & Suites, which is a wonderful place to stay by the way, so with that taken care of I was able to focus on the task of hand without any distractions. Thank you so much for the app!!

1BT84

Rating: 1/5

I would recommend not wasting your time with IHG . Their app has multiple glitches and their customer service is non existent . I hold Spire Elite membership with IHG and after my recent issues and their lack of assistance I will no longer be traveling with IHG or any of their properties . If you have any type of issues with one of your stays IHG proves to be completely worthless . Most of the time they won’t even reply when you reach out to them and when they do they say “ IHG cannot get involved with property issues , you will have to work it out with the property directly “ . Also if you leave a low star review through the app they will refuse to post it as they only post the higher star rated reviews , thus showing how dishonest they truly are . I have also reached out multiple times on why they refuse to post my reviews and have not received a response . IHG is completely dishonest and worthless . If you look up IHG’s national rating it is very low and a majority of their reviews are negative . Also if you compare them to other reward programs they again rank low . There are many other options that not only have better rewards , but actually care about their customers . I would give IHG zero stars if possible

djamox1

Rating: 5/5

I have been a member of the IHG club for 19 years. I stay over 250 nights a year in IHG brands across the United States. It amazes me that after more than a year of this pandemic mess - many of the hotels do not provide more than a grab and go breakfast and IF you do get more than that, then it is not the full normal menu, do not provide the laundry bags but yet will provide you with a trash bag, don’t want you using an ink pen somebody else uses but with their gloves on - will touch your DL and CC with the same gloves they just touched the previous customer’s cards with, etc!!!! This is ridiculous! I guess we are supposed to believe that COVID only attacks certain items on certain people at certain times!!!! When are y’all planning to open up and provide the customer service that we have been accustomed to receiving and enjoyed over the past 19 years? Because with the lack of services came higher rates. None of it makes sense.

About IHG Hotels & Rewards

Book hotels and earn rewards at 6,000+ destinations worldwide with the IHG One Rewards mobile app — voted “Best in Travel” by The Webby Awards.

Whether you're looking for a last-minute hotel deal, a luxury resort, or a family-friendly hotel, the IHG One Rewards app makes it easy to:
- Book hotels quickly and securely
- Find hotel deals near you
- Earn and redeem rewards
- Check out easily
- Access amenities and trip info

IHG Hotels & Resorts: 6,000+ destinations. 19 hotel brands. 1 app.
Earn rewards when you book with any of our hotel brands from the IHG One Rewards app. From family stays at Holiday Inn hotels to business-ready accommodations at Crowne Plaza and luxury resorts like Iberostar, there’s a hotel for every type of traveler.

Book a hotel in seconds
Save your favorite hotels to Wishlists and filter by rate, distance, or amenities to plan your next getaway.

Connect to free Wi-Fi fast
IHG Wi-Fi Auto Connect allows you to automatically connect to free and fast internet upon arrival.

Check out in the app
Skip the front desk with our easy digital checkout process. When you’re done, just leave your keys in the room. You can also review your bill right from the app.

Manage every detail of your trip
Discover nearby restaurants and shops, explore the area around your hotel, modify or cancel a reservation, and get directions and parking info — all from the app!

Earn and enjoy hotel rewards
Keep track of your rewards progress, and access exclusive member rates and Milestone Rewards like room upgrades and bonus points to use on future stays. Also, you can combine points and cash to book your next room.

Travel with ease
Enjoy flexible hotel bookings and free cancellations on most rates. Receive travel updates, contact our customer care representatives, and rely on best-in-class cleaning protocols.

Download the IHG One Rewards app today to find and book hotels, manage your travel, and earn rewards.

Our brands:

Holiday Inn®
Holiday Inn Express®
Holiday Inn Club Vacations®
Holiday Inn Resort®
InterContinental® Hotels & Resorts
Six Senses® Hotels, Resorts & Spas
Regent® Hotels & Resorts
Kimpton® Hotels & Restaurants
voco® Hotels
Hotel Indigo®
EVEN® Hotels
HUALUXE® Hotels & Resorts
Crowne Plaza® Hotels & Resorts
Iberostar Beachfront Resorts
Garner™
Avid® Hotels
Staybridge Suites®
Atwell Suites™
Vignette™ Collection
Candlewood Suites®

File size: 337891328

Launched countries: USAUCACNFRDEGBITJPKRRUARATBEBRBGCLCOCRHRCZDKDOECEGSVFIGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNOPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRAEUYVEVNEELVNIPYMTJOMLSNUG

Minimum OS version: 14.0

Release Date: 1272304103000

Published by InterContinental Hotels Group

Website url: https://www.ihg.com/hotels/gb/en/reservation?scmisc=applestore

Publisher country: United Kingdom

App Profile: IHG Hotels & Rewards

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