Farm Bureau MobileAgent

I don’t know what all the fuss is about. I downloaded app, created a log in, linked a bank account and paid my premium within 10 minutes. Everything worked fine and I am able to view the details of my policy and be able too show proof of insurance.

Stays logging me out. Enter password it’s incorrect try to reset it says can’t create a new account at this time get verified through customer service. Try to log in and it glitched and takes you right back to the log in screen. Facial recognition works but says “expired session log back in” and then it’s the whole process over again. So thankful it only ever Happens when I’m trying to lag the bill and not when I’m broke down on the side of the road.

I downloaded the app because I just signed up for paperless billing. However, I detest checking email. I thought the app would allow me to view statements and hopefully member benefits. So far, I don’t see either. (I don’t use drive time based on other reviews about it as well as our family’s so-so experience with 360. It lies, too. But of course, if a decent solution were added that didn’t lie, we would be interested.)