FCB Banks – Consumer

This app works about 50% of the time. When it does work, 50% of that time you have to retype your credentials to log in! I am often either locked out or the app freezes after face recognition to log in. Once you’re in, everything seems to work fine. I would like the ability to authorize every charge coming through my account though. Maybe a “did you authorize this” notification. That would be nice and would reduce the amount of new debit cards every year 🙄

The app works great for everything I need it to do. Very user friendly and very easy to make deposits or transfer money in seconds. Customer service has always been very helpful when I have needed them.

The app in my opinion is terrible. Half the time I try and log in it says they are unable to verify info and then I have to call customer support to get into the app. They try and tell you how you can spend your money. I am constantly transferring money to my saving and checking account and if you do it to many times it prevents you from making transfers in or out of your saving account. I will be leaving FCB bank for this reason