Happy State Bank Mobile Bank

I like constantly checking my banking app. The biggest problem right now is transferring money to another account. I choose the account I want it taken from to which account I want it in, enter the amount. It then asks me to approve the transfer and when I do, it loads, says approved, hit okay and then my accounts still look the same with no money changes added or subtracted from accounts. I’ve even went as far as to wait 24hrs to see if it’s transferred but just not on the system yet and nope still no changes to the accounts the next day. The only reason I have the app is because of my busy work schedule that I don’t have time to go to the bank in person to do transfers.

What is the point of adding a passcode to enter or face ID if i have to enter the security question all the time. I’m a broke teenager and I like to double check my account before I buy something and it stresses me out when I am in line and I have to answer silly questions. Perhaps this could be viewed as a user error and I shouldn’t check my account seconds away from the register, but I had no issues with the other App. Additionally, what the heck is wrong with the camera. Why do I have to rotate my whole arm like a contortionist to deposit a check, I am not built for that. I really hope they actually read our reviews because this is diabolical. The only 5 star review I saw most be a bot. How are you going to kick me out of an app, and move me to a worse version. I am stressed out as is, I do not need to deal with this crum dump app to. I appreciate the effort, if any, to try and create a new app, but honestly I feel like AI could formulate a better app. EDIT; I never write reviews because I fear getting flamed, however, i don’t care because i’ve never had such a rage towards and app. This app might make me switch banks if it bugs me one more time. I am trying to online shop and IT WAS OPEN HOW AM I SUPPOSE TO KNOW HOW MICH MONEY I HAVE.

I’ve used the old app and this one is supposed to be a “Improvement” but it’s not it is the most annoying app out there anytime I need to check my balance or anything like that it makes it very difficult such as if I have Face ID enabled why do I still get security questions the next thing is that this app doesn’t work half the time anytime I need to check my balances it says “A unexpected error has occurred come back later” and it’s really annoying… it’s not like I have a older phone I have a new phone and it’s still being this way. Whoever made the decision to move apps needs to be fired as well as the people that developed this app because it’s not user friendly as all and it’s very hard to use… that’s coming from someone who works in IT as well.