App Profile: My JEA
Android / Games / Puzzles
My JEA
Installs:
Rating:
4.56
Total Reviews:
9
Top Countries:
US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About My JEA
jordanroysdon
Rating: 5/5
The mobile interface of the JEA app is really smooth and easy to navigate, making it simple to manage my bill, check my usage, and get notifications—all from my phone. I still like the website for some things, but the app is perfect when I want to quickly handle my account on the go. It’s great for anyone who prefers doing things right from their phone!
Regduli
Rating: 1/5
I recently downloaded the my JEA app, it will not work. Every time I try to log in, I get an error saying "Error. An error has occurred, please try again later." I've tried several times over the past couple weeks. I called the number for residential customers service and the person who answered said she has no way to help but her app works. I can log into my account on the web, I've been doing it for years. I've uninstalled and reinstalled. I've restarted my phone, nothing works. I simply cannot log into the app. Is there anyone who can assist?
Update: emailing for assistance also does not work. The response is to call back the same number that can't assist with the app.
MiHa128
Rating: 5/5
Downloaded the new JEA app during a recent hurricane/storm/recovery and used it constantly. It’s extremely user friendly and information is easily accessible. From the outage map to usage reports to the ability to pay my bill with a click, the JEA app provides an outstanding user experience.
About My JEA
If you’re a JEA MyWay customer and want to manage your prepaid utilities account,
search for “JEA MyWay” in your app store to download that app.
My JEA makes it easier to do business with JEA and so much more. Whether you need
to view and pay your bill, check your utility consumption, report electric and water
outages, update your account information, or get help from our Customer Solutions
team, My JEA helps you get it done so you can get on with your day.
Easy Login: Sign in with the same credentials you use for your jea.com account. Don’t
have an account? It’s easy to set one up, right on the app.
View and Pay Your Bill: View your actual PDF bill and download if you need it. Pay your
way with a bank account, debit/credit card, or mobile wallet.
Check Your Consumption: View a graph of your electric and water usage with a
temperature overlay. View full screen in landscape mode for even more detail.
Sign Up for eBill Paperless Billing: You’re already going paperless with My JEA. Take
the next step by signing up for eBill, right from your account profile.
Request Payment Assistance: Need a little extra time to make a payment? Request a
payment extension or payment arrangement and get an instant answer.
Report Outages: View our Electric Outage Map in full screen mode. Report electric and
water outages and get updates on restoration progress.
Get Assistance: A single click will connect you by phone to JEA support. You can also
get directions to our Customer Solutions Center and make an appointment online for
faster service when you arrive.
Update Your Contact Info: Need to update your billing address, email or phone
number? Easily update your account profile inside the app.
Future Enhancements: Be on the lookout for new features with your convenience in
mind.
search for “JEA MyWay” in your app store to download that app.
My JEA makes it easier to do business with JEA and so much more. Whether you need
to view and pay your bill, check your utility consumption, report electric and water
outages, update your account information, or get help from our Customer Solutions
team, My JEA helps you get it done so you can get on with your day.
Easy Login: Sign in with the same credentials you use for your jea.com account. Don’t
have an account? It’s easy to set one up, right on the app.
View and Pay Your Bill: View your actual PDF bill and download if you need it. Pay your
way with a bank account, debit/credit card, or mobile wallet.
Check Your Consumption: View a graph of your electric and water usage with a
temperature overlay. View full screen in landscape mode for even more detail.
Sign Up for eBill Paperless Billing: You’re already going paperless with My JEA. Take
the next step by signing up for eBill, right from your account profile.
Request Payment Assistance: Need a little extra time to make a payment? Request a
payment extension or payment arrangement and get an instant answer.
Report Outages: View our Electric Outage Map in full screen mode. Report electric and
water outages and get updates on restoration progress.
Get Assistance: A single click will connect you by phone to JEA support. You can also
get directions to our Customer Solutions Center and make an appointment online for
faster service when you arrive.
Update Your Contact Info: Need to update your billing address, email or phone
number? Easily update your account profile inside the app.
Future Enhancements: Be on the lookout for new features with your convenience in
mind.
File size: 41712640
Launched countries: US
Minimum OS version: 14.0
Release Date: 1727074800000
Published by KUBRA Data Transfer
Website url: https://www.jea.com/app/
Publisher country: Canada
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