Dropcountr

Needed to switch owners of account (within same family). Contacted Customer Service and Alison addressed the issue. What was really surprising was she wanted to know if everything worked after. Wow, a company that cares about their customer. Very refreshing! Now for the app. This is a fantastic app that alerts me to any potential water problem sooner than the few days it usually takes the local water department to notify me of a problem (specifically over a weekend). This is nice insurance for a second property that is not 100% occupied. I hope my primary living city offers this to their customers soon.

I like the idea of an app that tracks my water usage. It currently shows the monthly usage over the past 12 months. I was hoping the app would show the daily usage so that I can get a trend for the current month to be able to make adjustments. This may be a limitation of my water company instead of Dropcountr. It’s not clear how the Goal usage is determined. There doesn’t seem a way to adjust it. Also, having the same goal for every month is unrealistic given the irrigation necessary in the warmer months. Overall, while it’s useful to see the monthly usage over the last 12 months, I can see that on my monthly water bill as well so I don’t yet see the benefit of using the app.

Useful app for monitoring water consumption especially for water conservationist and environmentalist states like CA. This provided me a way to proactively detect abnormal water usage since a main line breakage cost me ~$3000 dollars in water bills, leak isolation and repair. There’s room for improvement though as I have experienced some weeks when data is not getting loaded either due to server issues or data source problems from the city database. Note also that the water bill reports on consumption may not exactly match what the app is reporting due to units being used by the city versus the app, as well as the timeframes used to capture the data. Folsom uses billing cycle which can overlap previous or next months depending on when the water utility account was opened. Dropcountr on the other hand is more specific with the month when it presents data. Hoping for the Dropcountr team to continue improving this app.