Jabra ASSIST

3rd followup: I downloaded and installed the new version (2.13). Opened the app after my phone had connected to the Jabra Tour. No crash; so far, so good. 2nd followup: After having reinstalled the app, it worked fine for a time, then began its previous behavior of crashing when starting if the Jabra Tour was connected. Rebooting the phone did not help, so I tried deleting and reinstalling the app again. It worked without crashing, while connected, again. I'll reserve judgment and wait and see how the app will behave. This is on an iPhone 6s running iOS 12.3.1. ....I didn't have to wait long; the app had been working ok; I then opened the app when the Tour was not yet connected, but when the Tour did connect, the app crashed again. Followup post: I contacted Jabra tech support about this app crashing, and was advised to first delete the app, power cycle the phone (shut it off and then turn it back on) and then reinstall the app. The app now works without a problem. I've updated my rating accordingly. Original post: Like other reviews have said, this app will immediately crash if the Jabra Tour is connected via Bluetooth. If the Tour isn't connected at all, the app won't crash; but then what's the point of using the app?

This app would be wonderful if it had my updated jabra Bluetooth on here. They should already have the Bluetooth device available FIRST on his app before the product is released to buy in stores. I lost my Bluetooth one day and really needed to find it but couldn’t. If I purchase a device in the store and it specifically say that it supports the “Find my Bluetooth” then I should be able to do so.

Even though a fix was made a month ago that supposedly fixed the app crashing, every single time I connect my Tour to my iPhone, the "Rate My Tour" prompt pops up and causes the app to drop into background. I try to bring it back to the front, and it crashes to the background. Every. Single. Time. I promise if you turn off the "beg for rating" feature, and my app stops crashing, I'll come back and rewrite my review to reflect the positive change.