App Profile: Openbank U.S.

Android / Games / Puzzles

Openbank U.S.

Installs:

Rating:

3.11

Total Reviews:

497

Top Countries:

US, ES

< $5k

/mo

20k

/mo

Reviews: What People Think About Openbank U.S.

AdkinsDaRocker1

Rating: 2/5

Original review: I transferred most of my savings from my life-long trusted bank to OpenBank for the high-interest offer. OpenBank did a double-draw, causing my transferring bank to overdraft by $16,000. They kept trying to draw the $20,000 transfer amount and racked up overdraft fees. I canceled the transfer to try again at another time. It’s been several weeks and neither bank has my $20,000. Update: Several phone calls to several representatives over 7 weeks… Eventually I spoke with a representative who confirmed that my money was last with Fiserv, a financial institution that transfers international funds. The representative said they’d contact Fiserv and that I should contact the transferring bank so they could also flag Fiserv. The transferring bank confirmed the money had left my account and entered the Fed, but they have no access to further information. Another call to another representative… this time they noticed I’d been relentlessly trying to find my money. They made a special inquiry and said that their special team would be in contact with me within 4 days… they never reached out. About two weeks later I checked my balance and it had just shown up the day before. It took 7 weeks for my money to be deposited. Unbelievable.

JMNCE

Rating: 5/5

One of the best High Yield Savings on the market. Compared to many other competitors this is the most optimal, lucrative rate offered with No Fees whatsoever. Love how everything is handled Online & the Biometrics is secure and easy to deal with after activating mine through settings of IPhone. I had an CS Agent walk me through the process to setup and make sure everything in enabled including Push notifications. The app has had no issues for me since logging in since. I say to those who are doubting, give it a try. The Agent representatives will definitely also help if you run into any problems down the line as they are very informative when it comes to guiding within the App.

jahn filthe

Rating: 1/5

So, I opened this account/app for the good savings account interest rates. There was no problem installing or using the app, there was no problem connecting it to another bank account to fund the account. It’s been a massive problem trying to get money into this account. They instantly blocked my account because of a minor error on my part (I accidentally tried to give them too much money, there’s a limit). It’s now been a full month and the account is still blocked. I’ve probably made about a dozen calls to customer service trying to figure out the problem and how to unblock the account so I can give them my money! No luck in a whole month so I’m now trying to close the account so my credit score doesn’t get dinged and they’re literally simultaneously sending me messages that I need to fund this account in the next 30 days or risk it being closed (bad for my credit score), but when I call customer service they’re telling me it will be up to 90 days before they can unblock and close the account?!!! If it’s this hard to move funds into one of their accounts can you imagine trying to get your money back?! Scary!!!

About Openbank U.S.

Easily Manage Your Account

• Enroll in Mobile Banking through your app.
• View balances with just a few clicks.
• View deposit statements and account balances.
• Manage your contact details: edit, add, or delete contact information.
• Start the process for adding a joint owner to your account.
• Manage beneficiaries add or delete beneficiary information.

Stay Secure
• Sign in securely using Touch ID® or Face ID®.
• Set up your Trusted Device by registering your smartphone or tablet in Mobile Banking.
• Retrieve your User ID and change or reset your Password securely from your mobile device using password reset.
• Verify your identity on certain transactions using One-Time Passcode (OTP) security.

Transfer Funds
• Move money between your Openbank accounts.
• Move money from your personal bank accounts at other financial institutions to your Openbank high-yield savings accounts.
• Make transfers to accounts at other banks within the U.S.
(Restrictions apply. Please refer to the Digital Banking Agreement for details).

Contact Us Anytime for Assistance
• Use one-touch calling to contact Customer Service.
• Get faster assistance by selecting Call Us when you’re signed in to Mobile Banking.

Get Started Today. It's Easy!
If you have a personal account with Openbank, download the Mobile Banking App today and bank when you want to.

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©2024 Santander Bank, N.A. All rights reserved. Openbank is a division of Santander Bank, N.A. Member FDIC

File size: 374445056

Launched countries: USES

Minimum OS version: 15.0

Release Date: 1725260400000

Published by Santander Bank

Website url: https://openbank.us

Publisher country: Spain

App Profile: Openbank U.S.

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