App Profile: My Meralco

badunggorot

Rating: 1/5

Their previous app did not work all of a sudden and they refer me to this new app. I tried to use my old login and it says my account has been deactivated. I created a new account and it does not send an OTP as they are supposed to do. Then i tried to login with my new account and it says that my new account has been deactivated too. This app does not work at all. They dis not even do a good quality control. With this buggy app, I am afraid this app could be easily hacked as they do not know well how this app works. Dangerously released app.

Fixit3

Rating: 1/5

How can condo owners who lives in US pay bill online? The previous app allowed online payment from anywhere in the world. How about email Option for OTP? While in the country, I can pay the bill over the counter but it’s a hassle to go to Meralco office just to pay the bill. Once I leave the country, the bill will remain unpaid. Hope there’s no reconnection fee. The onus is on Meralco.

HiJustDi

Rating: 1/5

The old app worked perfectly. The new app is unnecessarily bloated and buggy. Good ole Meralco fixing stuff that ain’t broken while messing everything up in the process. WHY disable the old app when the replacement one is clearly not ready? Mymeralco shows a balance of ₱16K and no ability to open past bills. Meanwhile my recent emailed bill shows a balance of only ₱5k. I pay in full every month! Way to go Meralco. Stellar work.