Patient Portal

Why would a company like Wilmington Health install an app that is not compatible with Apple? That goes way beyond good reasoning seeing how many Apple phones are out there!!!! It’s the most annoying App I have ever been on cuz if I breathe the wrong way it will kick me out only to have to start completely over again. There are no decent words to describe the utter stupidity of whoever created this App. I despise it! No one uses computers much when it comes to contacting, they use their cell phone. Yes I have an Apple 14 and I’m one of your victims to say the least. Why would you do something as stupid and unprofessional as not including Apple in your platform and updates? Get with it! Make Apple compatible! Do what’s right for us patients, not what’s just great for your mighty buck!

I like this app. However, signing- in is difficult because I get a message that the app is retired and I need to update. Send me to the iPhone app home. Then I’m taken to the sign-in page. Today, I am trying to email my PCP and it keeps crashing. I tried to get app support, attempted to plog into client support. I was told wrong password. so I’m guessing the client support is for the hospital (client). Please kill the ‘bug’ that is causing problems! Thanks. Thank you for the instructions to update the app. However, the app is still crashing when I open up the message section to email my PCP.

Every time I use the app it now asks me to update even though I‘ve already updated. If I opt to not update (again) it won’t open. Very annoying to have to go through the update every time I need to use it. Since leaving the review with my problem I received a message telling me to delete the patient portal app I am using and install a newer app. When I click to delete my current app it tells me I will lose all data - DON’T want that to happen! Now what??