App Profile: BlueLA by Blink Mobility

Android / Games / Puzzles
BlueLA by Blink Mobility
Installs:
Rating:
1.92
Total Reviews:
13
Top Countries:
< $5k
/mo
< 5k
/mo
Reviews: What People Think About BlueLA by Blink Mobility
Solomon’s Powers
Rating: 1/5
The idea of this app (and the drive share service) is great. The execution is terrible. The app never works. It will crash unexpectedly and not let you log in for days, saying you don’t have a membership. It will say cars are available when they are no where in the area. The Bluetooth won’t connect once you do find a car available. When you try to end your rental you it crashes and won’t process so you end up on the phone with customer service. They will tell you they can cancel the ride but you will have your account placed on hold while they review the incident and then never get back to you. I’ve tried to used this service at least ten times and each and EVERY time, I have an issue and end up on the phone with customer service. The biggest being finding an actual car that’s available (the app shows random cars that are not at the station and the ones that are at the station are not vision the app), when you call, customer service can’t locate the right car either. Other main issues are ending the rental, and the phone not connecting when you do find a car at a station. All around horrible customer experience. It’s a shame because I’d pay more for this car share service if it actually worked. Uber or a different company who knows how to execute should enter the space and put these bums out of business.
Sir SAGE
Rating: 1/5
The app ALWAYS crashes when it’s time to end the rental. Then you call Customer Service and you end up holding for the longest time, and the only way to get reimbursed for that holding time is to ask for it. Now, they supposedly have better software, but the app still freezes and whoever the app developer is needs to be fired, point blank; the company is good about refunds once they investigate your situation, and they are good at communicating with you by way of email, but God forbid if you can’t end the rental and you have to wait until the next business day for someone to come to the office to read your email because all that time you’re still being charged, and now they’ve added TAX to the fees and other little penalties. They have some new cars, a fleet for 2023 and they ride wonderful, as well as the older ones. There’s never any problems that I can remember with the car itself, but it’s always the app., even with new management and a new overhaul , the app is still trash! That’s all. I could go on and on considering some of the bad instances I’ve had in the middle of the night standing, holding on forever waiting , or early in the morning trying to end the rental and standing, waiting, & holding, as I run late for work and forced to abandon the car as the ticker continues charging $.20 by the minute…PLUS TAX.
T2Cent
Rating: 1/5
As a previous reviewer posted, the IDEA of this app is awesome. Blink Mobility? Not getting it done. The app development looks like they went about 85% of the way to finish and said “ehh we’ll leave it here it’s alright”. The people who you speak with on the phone (every SINGLE time you rent because there’s ALWAYS an issue ((not exaggerating))) are mostly pleasant but it’s clear they’re working CS for multiple companies cause they have to ask you “is this blink mobility?”
I’d pay the fairly high hourly rates if the app and cars actually functioned the way they should.
A shame, all it takes is one company to come in and do it better than Blink currently is doing it and they will surely go out of business.
Overall not worth the inconvenience.
About BlueLA by Blink Mobility
BlueLA powered by Blink Mobility (Blink Mobility, BM) is a 100% electric car sharing service that provides members vehicles for their everyday needs. The clean and convenient EV rentals can be picked up and dropped off at 40 locations around the city, eliminating the need for your own car. The Blink Mobility service is bringing a smarter, greener transportation option to Los Angeles, improving the community and environment one ride at a time.
Becoming a member is easy and affordable! Simply download the mobile app and register today!
The mobile app unlocks the electric power of our fleet. With the app you can begin your membership, find and rent vehicles, use it as the vehicle’s smart key, see your rental history, and manage your membership.
AFFORDABLE
Featuring low monthly membership fees and only cents per minute use rates, BlueLA powered by Blink Mobility is sure to fit everyone’s budget.
CONVENIENT
Boasting 40 central locations across LA, easy reservations, and simple self-service rentals, Blink Mobility is the easiest way to rent a car.
RELIABLE
Featuring a fleet of brand-new Chevy Bolt electric crossover vehicles, our 100% electric vehicles are practical, comfortable, fun, and perfect for LA driving!
ELECTRIFYING
Do good for the environment and your wallet, reducing CO2 emissions while enjoying the torque only an electric vehicle can provide.
A SMARTER WAY TO GET AROUND TOWN!
www.BlinkMobility.com
Becoming a member is easy and affordable! Simply download the mobile app and register today!
The mobile app unlocks the electric power of our fleet. With the app you can begin your membership, find and rent vehicles, use it as the vehicle’s smart key, see your rental history, and manage your membership.
AFFORDABLE
Featuring low monthly membership fees and only cents per minute use rates, BlueLA powered by Blink Mobility is sure to fit everyone’s budget.
CONVENIENT
Boasting 40 central locations across LA, easy reservations, and simple self-service rentals, Blink Mobility is the easiest way to rent a car.
RELIABLE
Featuring a fleet of brand-new Chevy Bolt electric crossover vehicles, our 100% electric vehicles are practical, comfortable, fun, and perfect for LA driving!
ELECTRIFYING
Do good for the environment and your wallet, reducing CO2 emissions while enjoying the torque only an electric vehicle can provide.
A SMARTER WAY TO GET AROUND TOWN!
www.BlinkMobility.com
File size: 62852096
Launched countries: US
Minimum OS version: 15.0
Release Date: 1692687600000
Published by Blink Mobility
Website url: https://www.BlinkMobility.com
Publisher country: