Unagi: Model One

Wish I read these reviews before hand! Tried to cancel an they were going to charge me more than the $50! Thought it was a great deal as ive been struggle for reliable transportation to any job an not spend all my money on ubers! Going to charge me more just to cancel but finding out thru the app it’s no deal AT ALL! How am I getting two months free when you are charging me already in a week an it just came today! Why are you harming people in this economy instead of being of your word! Can not get ahold of any LIVE person an I have three kids trying my hardest to make ends meet my money can be going towards them or even a uber no matter if it costs more round trip! This is honestly sad, ridiculous, etc. Why lie to people when you know all of this is to only dup them out of their money. Unlike myself who does not have steady income it’s making me very sad the waste of money, time and energy this company puts in to scam us! Keep advertising an I will share this on reddit hopefully NO ONE spends their money with this company ever again! They can send the police an ill show them exactly what’s going on an what can be done they can take this scooter back an we have yet to ride it all! Lesson learned now back to square one an that’s fine im praying round the clock because as God said VENGEANCE IS HIS! 😔

I rented my scooter and what they don’t tell you is the app is only compatible with the voyager scooter😫 Thanks for your response. I'm happy to clarify. Looking at your account, it shows that you're currently renting an E500 Classic scooter. As it stands, this model scooter is not compatible with our app which is why you're not able to connect to your scooter. At this time, we are not sure if or when this model will be compatible with the app. However, our newer model, the Voyager is compatible with the app. Should there be any changes with this in the future, and your scooter becomes compatible wit the app, we will be sure to let you know. I hope this helps to clarify. Please let me know if you have any other questions or concerns. In the meantime, I hope you have a great weekend. Kind regards, Jamie Unagi Customer Service Representative

I got the voyager for the speed and for the 25 mile advertised range. This doesn’t achieve neither. The app also doesn’t let me scroll down all the way when I am on the settings screen. The scooter can only achieve 19 mph and thats if its even in real good conditions . This doesn’t feel like 1000 watts all together either because the initial acceleration is also very slow . And for a place like Chicago it makes it almost dangerous. The range only does 10 miles and that’s barley. The scooter needs a parallel xt 60 connector and hole cut out for it to be connected to extention cable to be connected to external batteries for more range too. Thats the only way u can call this scooter cool is by doing that little mod and even then it doesn’t make up for the fact being what this thing can barely even do