App Profile: Jackery

Gabi 36

Rating: 3/5

I have my Explorer 1000 V2 set up with pass through charging to the refrigerator. It’s great it automatically kicks over to battery power after a power outage, but if the battery becomes depleted, the refrigerator does not restart leaving my food spoiled despite the power coming back on. Other manufacturers have implemented this, and it would vastly improve the functionality of this unit as a home backup device. Please push out a firmware /app update that allows the unit to switch back on WITH the AC inverter ON automatically!

rangernine

Rating: 2/5

Latest version (1.1.8) seems to have introduced some bugs. Specifically, the UI state seems unstable. For example, the battery charge % sometimes does not match the reading on the front panel. This seems to happen when you close and later return to the app. In addition, the state of the AC output enable switch sometimes does not match setting on front panel of device - this even if it was set via the app itself! I suppose these issues could be caused by a problem with my device rather than the app but the device panel states seem accurate so this seems to be an app issue. Other problem is that app gets into a lockout state when trying to establish a wifi link and the cloud does not respond i timely manner. Symptom is wifi counts to some value less than 100 and then stalls seemingly waiting on the cloud even though the device front panel reflects a connection to wifi. If you then quit the app because it is locked up, and then restart the app, it can’t connect to the device because it wants to connect via BT but device tho is it’s on wifi. This requires some amount of restarting things and possibly unbinding again. It’s just in an unhappy state and takes some effort to get things back on track. But it’s ok when it works.

liltechdude

Rating: 4/5

Just bought a Explorer 1000 and a 200W solar panel to go with it. The app connected and set up the device to connect to WiFi without issue. All of the gauges function and correspond to what is displayed on the unit’s front panel. The control options are limited but the ones they give you seem to work most of the time. I think the only thing I’ve had issue with is toggling on/off the light. One time it didn’t turn off when I tapped the icon in the app. Guess what fixed it? I tapped on it again. I think the reports of non functional app controls have some other device to device communication issue going on, not a problem with the app. There’s definitely room for improvement in terms of app feature set. Push notifications I think are a big missing thing as others have pointed out.