Renogy

This is a fairly newer app that they continue to improve. They listen to feedback and have slowly made this app more user friendly. Some people want things to happen over night with this app and can be so demanding. There is a lot of people who feel that Renogy should just hand them products when they have nothing to offer Renogy in return. Aka the review about how Renogy literally should give him things to test and not market on social media? The entitlement is beyond me. Renogy influencers actually use the products and some live some intense off grid lives and I completely appreciate being able to see how others are using their products on social media. Renogy doesn’t owe you anything as far as free products and influencers get things because they have spent time and money investing in Renogy products they purchased already with their own money. I love the app but the community can be so full of entitlement it’s unreal.

Like previous reviews, I bought the Renogy system because their components are highly rated and Bluetooth allows me to monitor the system from my chair next to the campfire. But the App is disappointing. Drop the social media features and bulk up the system monitoring capabilities. I really don’t care about “Joe123” in Albuquerque. I want to know what my battery status is in plain English. Do I need to use less light? Should I switch the refrigerator to propane? Am I doing more harm to my battery than good? These are the important questions, the App user needs to see. So give me the information. Also the App could be used to educate Users. More and more people have solar installed or are installing solar. We all all not Solar or electrical savvy. Even if a person was, the App should be a aid in helping an owner explain the system to someone who isn’t. I can’t tell you how many fellow campers are intrigued by my Renogy Install, but the App doesn’t help me explain to them, in plain English, how it all works. You want to grow your market, make the App an system focused and easy to use so Renogy Owners can be an ambassador for the product. Now your talking about sales growth.

I am not happy with this new app for several reasons. First, it appears the app requires my phone to have an internet connection. This is a significant problem since the systems I monitor are very remote and do not have internet. Another problem is this app does not work well when you have more than one system to monitor. In the old app I could easily switch between my different systems. In the new app I must add a new device every time I want to switch between systems. Also, could someone please tell me why I need to be connected to a “Community”? I could care less about hearing what someone else has to say or telling anyone about my systems or setup. I need an app to monitor my systems, that’s all, nothing more. And certainly not something like another social app! I am planning to add another system next summer and I will not be buying Renogy products for it if they don’t make major improvements to this new app. Bottom line, if the old app continues to work after December, I will be using it instead of this new piece of crap!