Visera Link

Took my first scan today. The information it contained was very helpful and surprising. I loved reading about all the different aspects of me!!

I have recently transferred my ZYTO info to Visera. In fact, the app just converted for me. My client accounts transferred over including my own. I try to use this app and scan, however, and it doesn’t let me. I keep getting a message saying I need to renew my license. Ok. How? There is no info on this on the app or help pages. I tried emailing. No response. I tried calling customer service. If I chose option 1 to discuss my current account I go straight to voicemail. And no response to my voicemail message. I then chose option 2 and then sit on hold for 20 minutes. Every 8-10 seconds the most irritating voice tells me “a Visera expert will be with you shortly”. Over and over until finally after 20 minutes of being on hold I am told to leave a voice message. And they have yet to reply. I tried calling ZYTO today and they said the link is not attached to them and all queries need to go through Visera. So they transferred me to Visera and again. On hold and that message grating at my ears repeating far too often “a Visera expert will be with you shortly”. Yes no expert ever pipes up and says hi and provides their expertise. Fix this and call me back! What is going on with your customer support?

I can’t believe how fast and accurate this was! Data from the scan matched with data my Garmin read at the same time. It’s amazing this technology can give an accurate snapshot just by scanning your face! The app was easy to navigate. I liked how the recommended products showed which biomarkers it brought into range specifically; helpful if I want to focus on bettering a specific area. I love having something this helpful in my pocket!