Roundtrip Health: Rider

I have to use this app for mobility ride services to get to and from work, it’s awful sadly. Even though it used to (barely) work, it now has a glitch where I can’t even enter a new addresss to go to! Instead it just starts acting like a search engine and saying the address I entered “could not be found.” Now all I can do is take rides I’ve already added, and call for any others. I’m not even sure if the developers care about this app anymore but PLEASE fix it! I’m willing to use it if y’all just fix the problems that prohibit me from doing so.

I just downloaded the app and after following directions properly and adding my information, everything came up. Now what may be different for me is how I got to the app. I was working with the cancer road to recovery people and they scheduled everything before I downloaded the app. All I had to do was put in my name and then the ID number they gave me and the app took care of the rest. I believe the app is dictated by the website, so entering your info there will translate it to the app. I haven't tried to schedule or change anything via the app yet, I only looked and saw my next 11 appointments to and from are listed. I could book additional trips etc. So if anyone is having issue's, it's likely user error somewhere along the way. I'm handling business for my mother and if she was perfectly healthy she still would struggle with the newer ways of handling one's affairs if you know what I mean. Different eras blah blah blah. I hope this was somewhat helpful because if you're here at all I know you're going thru it 🫶

The only thing this app allows you to do is enter your e-mail address and password. If you successfully do that, you are taken to a screen where the ONLY thing you can do is enter your e-mail address and password. If you successfully do THAT, you are taken to a screen where the only thing you can do is enter your e-mail address and password. You can see where this is going. It doesn’t indicate the entered information is wrong. I deliberately entered an incorrect password one time to see what it would do, and it gave me an error message. So successfully logging in wins you the privilege of continuing to log in. The app has no other function. If that’s what your after, I guess you might enjoy this. If you’re hoping to get a ride to your medical appointment, you’ll need to start walking because this app won’t be of any use.