App Profile: Tri City Mobile

PatsWI

Rating: 5/5

I just balanced 2 1/2 months of transactions on my mobile app. I have been in a rehab since December after breaking my hip and have gotten drastically behind on balancing my account. The mobile app makes it possible to do almost anything in terms of banking. 20 or more years of being a Tri City** customer is something that puts my mind at ease and makes me know things are safe.

Charlie Ph.

Rating: 1/5

Every time I load up the app it is a coin toss as to whether my user ID is saved or not or if Touch ID stays enabled or not. Now recently I have been needing to answer my security questions each time I log in and after I do so I get kicked out of my account after seeing my balance. Although I can see my account in detail on the desktop, the whole point of mobile banking is to be able to do so while in transit or away from any computer. Please address these bugs. Your last software patch was 3 months ago. EDIT: Now my security questions can’t even be pulled up! This app is now completely useless and occupies storage space for absolutely no reason now. I highly do NOT recommend this app and suggest using the criminally heinous web browser version instead.

jdjdnansjdj

Rating: 5/5

I’ve had this app for 2 years and it is just problem after problem. It got to the point where every time I need to log in, I have to delete and re-install the app for it to function properly and half the time I can’t get in. I’ve called many times and it’s just been a nightmare.