MyLA311

Since I started using this app, every request or complaint I've filed has been resolved within the appropriate business days. Bulk trash scheduling, complaints about homeless encampments, clearing sidewalks turned dumpster due to lack of maintenance by private owners, water pipes broke, hazardous electrical cables. I am so glad technology like this is part of our beautiful city care! As of 2023, Los Angeles City alone had an estimated population of 3,820,914. This makes it the second-most populated city in the United States after New York City. Add to it the number of irresponsible and reckless individuals in this gigantic place, and I can perfectly understand how public resources get stretched thin, especially when many wealthy private citizens also take advantage of public resources for the benefit of their businesses without equitably giving back to the community. I love this app and highly recommend it to every Los Angeles resident. I am happy I can use this technology to help care for the city and support the public institutions on its front lines. Keep up the good work, and keep improving (I would like to be able to add videos). Best regards

Stop complaining that the city and it’s bureaucrats and politicians don’t do anything! You can use this app to report all kinds of public nuisances, and be completely amazed when things get fixed in less than a week. I have great success reporting potholes, tags, and badly parked scooters. Scooters will be picked up in hours, tags and potholes within a week. Now, if we could only dial in an option for parking enforcement. With the camera and geolocation built in, all the information parking enforcement needs is right there in the app, but for some reason, we still have to call in, and wait for an operator, to report someone blocking a driveway.

This app is just okay. If the city would go out and let someone professionally work on it, this app could be amazing and incredibly helpful to cleaning up and fixing issues in this city. I have gotten a handful of things taken care of over the last year that I’ve reported but the map is a mess and sometimes it’s just a nightmare to pinpoint the location that need aid. The best results I’ve had with this app are for trash pickup. And there are plenty of requests to be made with the massive heaps of trash all over this city because apparently the city of Los Angeles is one giant dumpster to its inhabitants.