Park ATX

It for the most part works for me, but there are too many clicks and page loads. I often think I’m done after the screen with the slider to set my time and forget that you have to confirm on the next screen, thus not actually paying for my parking and not realizing it unless I go to add more time or get back to my car to discover a ticket. If the confirmation was a faster modal pop up, I think that might help, or if it pushed a notification if you got to the confirmation screen and didn’t confirm, that would also be great. I would also love a setting to turn off confirm to add more funds to wallet, since even if I remember the confirmation screen I’ve gotten got on that step. Additionally, the ability to look up parking zones by map would be handy in cases where I realize I’ve forgotten but have already walked away from my car. Right now my work around is to pull of google maps street view and hope they have a clear picture of the sign. It’s like 80% of the way there but a few more tweaks to the ux would be much appreciated and save me a few parking tickets.

I paid the machine when i parked. then i left the area. when i realized i wouldn’t be back before the meter expired, i downloaded this app to add a little time to my existing payment. YOU CANT DO THIS IN THE APP. Furthermore, there’s no way to ascertain the “zone” i parked in - no map, no zone search tool, no clues about which zone is where. Nor is there any master document resource anywhere on the internet showing every zone in Austin. You literally can’t use this app unless you are standing exactly where you parked your car. For A “mobile” app, it seems like such a wasted opportunity that this app does not allow you to add time to an existing session i began at a street-side machine - you’d think it’d recognize my license plate right away and find the existing session. This is such an obvious feature, one has to wonder why the developers deliberately decided against this very helpful and handy feature. This was extremely frustrating experience and I will be deleting this app.

I have had this app pretty much since it came out, and it never, ever works for me. Every time I try to use it, it gives me an error. When I go back to try again, I can see that it has deducted the funds from my account for the transaction, but I am unable to see the transaction or how much time I have left. I assume it’s working on their end because I’ve never gotten a ticket while using it, but I agree with others who say I’d almost rather carry around a bag of coins, because I have no confidence that it’s working. Once I actually paid at a kiosk for an expensive parking session because I thought my app transaction hadn’t worked, only to discover that it HAD worked, so I had paid twice. So aggravating.