ATXSwims

I’m happy to have this app and the ability to order swim passes online. They took eight days for me to get the purchase complete.. when I went to the shopping cart that kept giving me an error. I phoned the Aquatics Office and reported the problem. First, I was told to make sure that my credit card was on file. It was. I was told the person who could address it was not there, and I was told he’d be in the next day. I requested a follow up and got nothing of that nature. I called again two days later. A lovely woman named Joy assisted me. We entered a different credit card (though the first one is valid). Then, the app finally worked. It seems that the app is Primitive and doesn’t give good error messages. And the follow up from PARD is typical.

Easy to use, fast, functional!

Unable to add any payment method, so this app is useless. It’s disappointing because it would be so handy if it worked! When trying to add payment from add payment either when attempting to buy a pass or from the settings, the card number field is not even able to be selected (via clicking on the field, or clicking on the other two fields which are editable/selectable and attempting to navigate backwards via keyboard) so I can’t enter anything in it.