AshlandCU Mobile

Had to call in a few times over the years I’ve been with them. Never was let down, great & friendly customer service on the phone every time. App works just as needed, never complicated.

Can’t display payments already scheduled. Bill pay, First letter of logon screen sometimes uppercase, sometimes not. User logon name is fully displayed. NOW, can’t logout of account!!! I’ve always used an iPad for banking, now impossible to logout, I’ve reported twice, nothing has been done. I’m reluctant to use now. I have deleted and re-added the app, still have problem! I was told by last CU staff member that my account was secure even if I couldn’t logout and it could not be fixed! I find that hard to believe. I have had problems ever since the new bill pay system was installed.

It’s been a pretty great app! The only thing I wish is it offered a push notification when you receive a deposit on your account. Or gave you the option to alert when you get down to a certain balance.